Windows 8 and 8.1 Forums

Upgrading from Windows 7 Professional to Windows 8 Pro

  1. #1

    Posts : 2
    Windows 7 Professional x86

    Upgrading from Windows 7 Professional to Windows 8 Pro

    I am having a major issue upgrading. Here is what happens.
    I have the ISO file which i have mounted to a virtual drive using virtual clone drive.
    I run the install process and select upgrade.
    Install goes fine up until reboot of system.
    After reboot i am presented with a message informing me that Windows was unable to upgrade due to a compatibility issue, however it cannot tell me what exactly this issue is. I was also told that i would be reverted back to Windows 7 with all docs and settings intact.

    After windows 7 booted my user profile had been removed, nothing was in library and all app data had been wiped. I searched my hard drive deeply for my lost files and was unsuccessful.

    Anyone have any ideas why this may have happened? I would be grateful as i wish to give Windows 8 a go but am worried the same thing may happen again.


      My System SpecsSystem Spec

  2. #2

    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1

    Welcome EightForums.

    Look for a folder called windows.old, files would have been there.

    Quote Originally Posted by Microsoft

    Make sure you’re on the PC you want to upgrade. This must be a PC that is currently running Windows 7, Windows Vista, Windows XP with Service Pack 3 (SP3), Windows 8 Release Preview, Windows 8 Consumer Preview, or Windows Developer Preview. (Windows 8 Setup checks that your PC meets all system requirements before it installs Windows 8.)

    Have your product key handy. You can find it in your online order information, in the confirmation email for your purchase, or on the packaging. The product key will look something like this:

    Make a backup of everything you want to keep. Save it somewhere you can get to it later, like an external drive or a DVD.

    Always better to do a clean install.

    Clean Install with Windows 8 Upgrade
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    Windows 7 Professional x86

    Thank you for your suggestion.
    I spent some time shifting through my C drive and found absolutely nothing apart from all users in docs and settings from Windows.old folder and similar names folders. It is lucky i made a VHD back-up a few weeks back, as i have managed to restore my Windows 7 System. I also downloaded a program to search for specific documents i knew i had in my Documents and Downloads Folder and had no luck.
      My System SpecsSystem Spec

Upgrading from Windows 7 Professional to Windows 8 Pro
Related Threads
gpedit.msc can't be found. I know that this is supposed to be present in Win 8 professional but my copy can't find it. Puzzled. can anybody please help?
I have a key for a Full Copy of Windows 8 Pro and I don't have a disc so I need an ISO so that I can do a clean install. I have yet to find an ISO am I looking in the wrong places? Also will my 8 key work if I wanted to do 8.1 instead or would I need to buy a separate key for that? Thanks!
I have recently (when I say recently I mean about a month ago) encountered 2 fatal errors in my computer. 1. It crashes with the message in the title bar and 2. When it does this it is basically putting me in an infinite loop because the bsod comes up, it restarts and repeat. Please can someone...
Hello, I purchased Windows 8.1 Professional 64 bit from the Microsoft Store. When I try to download it, I get the dreaded "we can't connect to the internet right now" error. This happens regardless of which computer I am on or which OS I use. Many other people have had this problem and it looks...
Solved Windows 8 Professional in General Support
What can you do in Windows 8 Professional that you can't do in Windows 8? Just curious..... Thank you, Kent G. Bailey
Eight Forums Android App Eight Forums IOS App Follow us on Facebook