Windows 8 and 8.1 Forums


Upgrading from Windows 7 Professional to Windows 8 Pro

  1. #1


    Southend-On-Sea
    Posts : 2
    Windows 7 Professional x86

    Upgrading from Windows 7 Professional to Windows 8 Pro


    I am having a major issue upgrading. Here is what happens.
    I have the ISO file which i have mounted to a virtual drive using virtual clone drive.
    I run the install process and select upgrade.
    Install goes fine up until reboot of system.
    After reboot i am presented with a message informing me that Windows was unable to upgrade due to a compatibility issue, however it cannot tell me what exactly this issue is. I was also told that i would be reverted back to Windows 7 with all docs and settings intact.

    After windows 7 booted my user profile had been removed, nothing was in library and all app data had been wiped. I searched my hard drive deeply for my lost files and was unsuccessful.

    Anyone have any ideas why this may have happened? I would be grateful as i wish to give Windows 8 a go but am worried the same thing may happen again.

    Regards

      My System SpecsSystem Spec

  2. #2


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Welcome EightForums.

    Look for a folder called windows.old, files would have been there.


    Quote Originally Posted by Microsoft

    Make sure you’re on the PC you want to upgrade. This must be a PC that is currently running Windows 7, Windows Vista, Windows XP with Service Pack 3 (SP3), Windows 8 Release Preview, Windows 8 Consumer Preview, or Windows Developer Preview. (Windows 8 Setup checks that your PC meets all system requirements before it installs Windows 8.)

    Have your product key handy. You can find it in your online order information, in the confirmation email for your purchase, or on the packaging. The product key will look something like this:
    XXXXX- XXXXX- XXXXX- XXXXX- XXXXX

    Make a backup of everything you want to keep. Save it somewhere you can get to it later, like an external drive or a DVD.

    Always better to do a clean install.

    Clean Install with Windows 8 Upgrade
      My System SpecsSystem Spec

  3. #3


    Southend-On-Sea
    Posts : 2
    Windows 7 Professional x86


    Hello,
    Thank you for your suggestion.
    I spent some time shifting through my C drive and found absolutely nothing apart from all users in docs and settings from Windows.old folder and similar names folders. It is lucky i made a VHD back-up a few weeks back, as i have managed to restore my Windows 7 System. I also downloaded a program to search for specific documents i knew i had in my Documents and Downloads Folder and had no luck.
    Regards
      My System SpecsSystem Spec

Upgrading from Windows 7 Professional to Windows 8 Pro
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