Windows 8 and 8.1 Forums


Can't boot into windows 8,hard drive locked, can't refresh

  1. #41


    Posts : 7
    Windows 8 (x64) Enterprise RTM


    I also have this problem And My laptop is only like 8 months old. Are there really no solutions for this problem?

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  2. #42


    Posts : 1,121
    Windows 8.1 x64


    As far as I know, nothing in the thread ever explains exactly what was locking the drive. So if you know, WizCaloifa, what is locking yours, please advise.

    But this comes directly for the help section of the Intel Rapid Storage Technology utility. There is a Note with the quote that mentions if you fail to unlock, after 5 tries you will have to turn the power off to your system to reset the counter. It also mentions if you did not set a password, that you need to contact the drive manufacturer, or whomever may have set up a password.

    Unlocking Password-Protected Disks
    You can unlock a password-protected disk by entering the password which allows you to access data or use that disk to create a volume. The password is usually set up through the system BIOS. Locked disks can be identified with the lock icon appended to them and display a ‘Locked’ status in the disk properties.
    1. Under ‘Status’ or ‘Manage’, in the Storage System View, click the disk you want to unlock. The disk properties are now displayed on the left.
    2. Click ‘Unlock’.
    3. Enter the password, and then click 'Unlock'.
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  3. #43


    Posts : 7
    Windows 8 (x64) Enterprise RTM


    @Saltgrass

    I don't know what was locking the drive. My cousin was just playing Minecraft, then after a while, my system blacked out. Then when I turned it on, it won't get past the boot screen. I tried everything like resetting, using CMD commands which I don't understand, automatic repair, nothing works. Refreshing only results to the " The drive where Windows is installed is locked. Unlock the drive and try again." error. Please help Multibooted to Windows 7, but could not access the OS selection screen.

    PS: If there are any solutions where there is no need for reformatting my system, I would really appreciate it.
      My System SpecsSystem Spec

  4. #44


    The best option is to download and boot off a Linux Live DVD and burn the live CD/DVD to disk and boot off that, then you can access the hard drive, run any apps off the live CD/DVD and finish off your work. No installation or formatting required.

    See Main Page - Linux Mint or Home | Ubuntu.
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  5. #45


    See this thread on how to 'unlock' the drive: locked out of C: drive please help
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  6. #46


    Posts : 7
    Windows 8 (x64) Enterprise RTM


    Ubuntu Live is now working. But I can't mount the Windows 8 partition. Other partitions can be mounted. What do I do now?




    EDIT: I think I now understand why I can't access the hard drive. According to this,
    You're running Ubuntu and try to access the hard drive which contains the Windows 8 installation, correct?
    If so, the problem lies with Windows 8's policy of not shutting down properly.
    I made a theory. Maybe because Windows 8 isn't fully shut down that is why we can't boot to it. And the system thinks that we are still running Windows 8. Because my system has Fast Startup enabled. When my system was still working, it crashed while my cousin was playing minecraft. Sooo, I PUSHED the power button. Not hold. But when I started it again, the situation came.

    EDIT: Here is screenie of Ubuntu running Disk Analyzer:
    Click image for larger version
    Last edited by WizCaloifa; 26 Dec 2012 at 10:11.
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  7. #47


    Posts : 7
    Windows 8 (x64) Enterprise RTM


    Please help me School's going to be back next week and I need to access my thesis paper. Thank you
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  8. #48


    Posts : 1
    Windows 8


    My sons HP ENVY had this problem and I found this thread. Just thought I'd post what we experienced. All the same symptoms, we had not added Safe Mode to the menu so this was not an option. Figured this may have been an overheating issue so left the PC overnight, still wouldn't boot past the just "advanced options BS menu"
    I decided to break out the Win 7 DVD and scrap Win 8. After booting I decided to see if system restore would work knowing full well it was a different OS and should not. It threw an error stating a restore point had not been created was I sure I wanted to perform a system restore point to an earlier time anyway. I said yes, it black screened and rebooted. Upon rebooting Win 8 came up fine.
    Added the safe mode and turned on System restore adding a restore point. Thing are working now. Thanks for all the help and hopefully this helps someone else. I suspect what is happening is a poor shutdown of 8 is leaving the drive locked. Booting to an OS unlocks the drive if shutdown correctly. Hopefully we don't see this error again!
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  9. #49


    Posts : 1
    Windows 8, Arch Linux

    A solution for HP Envy


    Quote Originally Posted by rtorretti View Post
    My sons HP ENVY had this problem and I found this thread. Just thought I'd post what we experienced. All the same symptoms, we had not added Safe Mode to the menu so this was not an option. Figured this may have been an overheating issue so left the PC overnight, still wouldn't boot past the just "advanced options BS menu"
    I decided to break out the Win 7 DVD and scrap Win 8. After booting I decided to see if system restore would work knowing full well it was a different OS and should not. It threw an error stating a restore point had not been created was I sure I wanted to perform a system restore point to an earlier time anyway. I said yes, it black screened and rebooted. Upon rebooting Win 8 came up fine.
    Added the safe mode and turned on System restore adding a restore point. Thing are working now. Thanks for all the help and hopefully this helps someone else. I suspect what is happening is a poor shutdown of 8 is leaving the drive locked. Booting to an OS unlocks the drive if shutdown correctly. Hopefully we don't see this error again!
    A solution similar to this one worked for me on an HP Envy 6 with the C: drive locked and no start-up possible. I pressed ESC during startup to go to the hp start-up menu. I selected to boot recovery. That starts a windows 7 instance and gives some options, without actually need to re-install windows 7 or 8. I have selected recovery and then cancelled, not recovering anything and restarted. It worked, so the above quote seems to have merit. If you have a recovery partition from your vendor, log in there and restart not doing anything. It might work, that simply, as it did for us.

    Thank you to all in the thread for providing clues. This was a very tricky one and can lead to data, installation loss if not treated correctly and going for the brute-force re-installation, refresh etc as suggested by Repair.
      My System SpecsSystem Spec

  10. #50


    Posts : 2
    Windows 8


    I have the same problem with the "locked" drive.
    can't refresh, repair or anything else..
    then I tried new fresh installation of win8 or win7 .. and I couldn't do it!
    It's totally LOCKED! Like.. there is no drive!

    Click image for larger version

    PLS HELP!
      My System SpecsSystem Spec

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Can't boot into windows 8,hard drive locked, can't refresh
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