Windows 8 and 8.1 Forums


Can't boot into windows 8,hard drive locked, can't refresh

  1. #21


    Posts : 21
    Windos 8 pro


    Quote Originally Posted by theog View Post
    Did you not backup?

    Quote Originally Posted by Microsoft

    Make sure you’re on the PC you want to upgrade. This must be a PC that is currently running Windows 7, Windows Vista, Windows XP with Service Pack 3 (SP3), Windows 8 Release Preview, Windows 8 Consumer Preview, or Windows Developer Preview. (Windows 8 Setup checks that your PC meets all system requirements before it installs Windows 8.)

    Have your product key handy. You can find it in your online order information, in the confirmation email for your purchase, or on the packaging. The product key will look something like this:
    XXXXX- XXXXX- XXXXX- XXXXX- XXXXX

    Make a backup of everything you want to keep. Save it somewhere you can get to it later, like an external drive or a DVD.
    No. I know, that wasn't smart. But, from now on I will back up everything.

      My System SpecsSystem Spec

  2. #22


    Posts : 21
    Windos 8 pro


    Welp, there doesn't seem to be any solution to this problem. Shame on Microsoft.

    But, here is what I did in the meantime, I took out the hard drive that was in my laptop (voiding my warranty, sadly) then I purchased "NexStar sata Hard Drive Enclosure" and put my hard drive in it, and was able to not only get my documents off of it but, get my firefox bookmarks as well. Wish I could have gotten the device sooner and made the deadline to turn my paper in.

    I am going to return my hard drive to my laptop and "attempt" a fresh install of windows 8 unless it's possible that I can put windows 7 back. Is that possible??
      My System SpecsSystem Spec

  3. #23


    Posts : 21
    Windos 8 pro


    Should I make a new topic? I'm trying to reinstall windows 8 and I'm still getting error messages!! It says "Unable to reset your PC. A required drive partition is missing"
      My System SpecsSystem Spec

  4. #24


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    I am going to return my hard drive to my laptop and "attempt" a fresh install of windows 8 unless it's possible that I can put windows 7 back. Is that possible??
    Yes, use your HP Recovery DVD's.

    Quote Originally Posted by satpe View Post
    Should I make a new topic? I'm trying to reinstall windows 8 and I'm still getting error messages!! It says "Unable to reset your PC. A required drive partition is missing"

    No need to reinstall old Windows install.


    1) Clean the HD Drive, using Step one in this tutorial:

    SSD / HDD : Optimize for Windows Reinstallation - Windows 7 Forums
    & than Reboot PC to install.


    2)You can do a clean install:
    Clean Install with Windows 8 Upgrade
      My System SpecsSystem Spec

  5. #25


    Posts : 21
    Windos 8 pro


    Quote Originally Posted by theog View Post
    I am going to return my hard drive to my laptop and "attempt" a fresh install of windows 8 unless it's possible that I can put windows 7 back. Is that possible??
    Yes, use your HP Recovery DVD's.

    Quote Originally Posted by satpe View Post
    Should I make a new topic? I'm trying to reinstall windows 8 and I'm still getting error messages!! It says "Unable to reset your PC. A required drive partition is missing"

    No need to reinstall old Windows install.


    1) Clean the HD Drive, using Step one in this tutorial:

    SSD / HDD : Optimize for Windows Reinstallation - Windows 7 Forums
    & than Reboot PC to install.


    2)You can do a clean install:
    Clean Install with Windows 8 Upgrade
    After I get to the command prompt and type in diskpart and then list disk, it says "there are no fixed disks to show"
      My System SpecsSystem Spec

  6. #26


    Posts : 21
    Windos 8 pro


    Okay, here is what I think the problem is. My "C" drive is missing or the partition to it. I went on Partition wizard and I see it, but there is no Letter on it like the other drives listed. I clicked on it and my files are still on that drive.

    Screenshot: http://i.imgur.com/K1xoE.jpg

    Where that asterisk is where all my files and stuff are at.


    What can I do, do I need to put a letter to the drive or what? I think that is the real problem here. It's like my hard drive is invisible to the computer.
      My System SpecsSystem Spec

  7. #27


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Quote Originally Posted by satpe View Post
    Okay, here is what I think the problem is. My "C" drive is missing or the partition to it. I went on Partition wizard and I see it, but there is no Letter on it like the other drives listed. I clicked on it and my files are still on that drive.

    Screenshot: http://i.imgur.com/K1xoE.jpg

    Where that asterisk is where all my files and stuff are at.


    What can I do, do I need to put a letter to the drive or what? I think that is the real problem here. It's like my hard drive is invisible to the computer.
    Yes, add the letter C: to partition.
      My System SpecsSystem Spec

  8. #28


    Posts : 21
    Windos 8 pro


    Quote Originally Posted by theog View Post
    Quote Originally Posted by satpe View Post
    Okay, here is what I think the problem is. My "C" drive is missing or the partition to it. I went on Partition wizard and I see it, but there is no Letter on it like the other drives listed. I clicked on it and my files are still on that drive.

    Screenshot: http://i.imgur.com/K1xoE.jpg

    Where that asterisk is where all my files and stuff are at.


    What can I do, do I need to put a letter to the drive or what? I think that is the real problem here. It's like my hard drive is invisible to the computer.
    Yes, add the letter C: to partition.
    I am using Partition Wizard and honestly, I have no clue what I am doing. I tried to rename the partition C: but got an error saying I couldn't add the ":" part.

    and looking at their website they have letters by letters like C,D,E by their partitions and I only have asterisks by mine.

    What can I do? I am about ready to throw this laptop out the window.
      My System SpecsSystem Spec

  9. #29


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Screenshot from Paragon.

    Click image for larger version
      My System SpecsSystem Spec

  10. #30


    Posts : 21
    Windos 8 pro


    I finally talked with a microsoft tech and this is what they told me.



    and



    I still refuse to believe it's a hardware problem. This would be my SECOND computer from HP that has had a "hardware" problem when I upgraded it. Both of the computers passed windows "upgrade adviser" with flying colors and now both are unusable.

    @ theog, I am downloading paragon now and will try to rename it. Thank you. I'll be back with an update.
      My System SpecsSystem Spec

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