Windows 8 and 8.1 Forums


strange error -- Shutdown and restart no longer work

  1. #1


    Hafnarfjörður IS
    Posts : 4,376
    Linux Centos 7, W8.1, W7, W2K3 Server W10

    strange error -- Shutdown and restart no longer work


    Hi there
    after successfully applying the 2 updates that people have had trouble with I can no longer shut down or restart my computer. Only a hard switchoff get it to stop.

    No Viruses and ran the /scannow.

    !!

    Computer is usually NOT on the internet and even if it were there's nothing a potential hacker could get as my real work is done via a totally separate Virtual Machine anyway.

    Cheers
    jimbo

      My System SpecsSystem Spec

  2. #2


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1
      My System SpecsSystem Spec

  3. #3


    Hafnarfjörður IS
    Posts : 4,376
    Linux Centos 7, W8.1, W7, W2K3 Server W10


    Quote Originally Posted by theog View Post
    Hi there
    Thanks for suggestion -- I don't really want to do this though. I suspect that I couldn't anyway because the computer won't restart to create the startup options in any case. !!!!!!!

    I'll just restore an image prior to applying these two fixes
    Seems to be the easiest without losing any installed programs.

    KB2770917 and KB2770041

    Cheers
    jimbo.
      My System SpecsSystem Spec

  4. #4


    bangalore
    Posts : 634
    Windows 8.1 professional x64 + WMC


    I installed the two updates and I did not face any shut down problems..

    System restore is the best option. or you could use your system image
      My System SpecsSystem Spec

  5. #5


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    I suspect that I couldn't anyway because the computer won't restart to create the startup options in any case
    You can boot the DVD for all options.
      My System SpecsSystem Spec

  6. #6


    Hafnarfjörður IS
    Posts : 4,376
    Linux Centos 7, W8.1, W7, W2K3 Server W10


    Hi there
    system restore from backup -- worked fine.

    But now I've got that well known problem Update fails again at 15% when trying to install those 2 fixes-- still it's only a "Test system" so I'm not too bothered as Windows defender definitions always update correctly and those can be done manually from within Windows defender itself.

    Cheers
    jimbo
      My System SpecsSystem Spec

  7. #7


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1
      My System SpecsSystem Spec

strange error -- Shutdown and restart no longer work
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