Windows 8 and 8.1 Forums


Windows 8 installation restart loop

  1. #1


    Posts : 7
    windows 7

    Windows 8 installation restart loop


    Yesterday I tried to install windows 8 from windows 7. While it was installing, my pc restarted and now whenever it restarts it gives me a message saying: "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot process. To install Windows, click OK to restart the computer and then restart the installation.

    The question is what should I do to get out of this. Can I revert back to windows 7 and what OS is my computer currently running if any at all? I tried starting in safe mode but it failed because the installation failed. I tried using a windows 7 disc although I'm not sure if it is the correct disc and it doesn't boot. I tried setting it to boot on cdrom only and it always goes back to trying to install windows.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Welcome to EightForums.

    For Windows 7

    information   Information
    We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
    & made the Startup Repair CD.
    startup repair disc-create


    Did you make the OEM manufacturer's Recovery Disks?

    For windows 8.

    Try Cleaning the HD Drive, using Step one in this tutorial:
    SSD / HDD : Optimize for Windows Reinstallation - Windows 7 Forums
    & than Reboot PC to install.


    Clean Install with Windows 8 Upgrade

    Clean Install - Windows 8


    If you have a uEFI BIOs:
    UEFI (Unified Extensible Firmware Interface) - Install Windows 8 with
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    windows 7


    Can you tell me if this is the correct disc for windows 7? Would it work for my current situation or do I have to try with a windows 8 disc?
    Attached Thumbnails Attached Thumbnails IMG_0589.JPG  
      My System SpecsSystem Spec

  4. #4


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    As your System Specs, only say Windows 7, thertefore 32 bit installed.

    Your screenshot is of a Windows 7 64 bit of unknown OEM manufacturer.

    For better help with problems, Can you post your specs.

    Filling out System Specs - Windows 7 Forums
      My System SpecsSystem Spec

  5. #5


    Posts : 7
    windows 7


    I'm sorry but I do know much of specs. But I bought my pc from Ncix and I'm sure my specs have nothing to do with it.

    I want to know what disc I will need to fix this installation problem. I have no idea what OS my computer is right now and will any win7 disc work with it.

    Again apologize for the inconvenience.
      My System SpecsSystem Spec

  6. #6


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    What Windows 7 is installed, Windows 7 x64 or Windows 7 x32?
    What Windows 7 version install?
      My System SpecsSystem Spec

  7. #7


    Posts : 7
    windows 7


    My previous version was windows 7 pro x64.
      My System SpecsSystem Spec

  8. #8


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Cleani the HD Drive, using Step one in this tutorial:
    SSD / HDD : Optimize for Windows Reinstallation - Windows 7 Forums
    & than Reboot PC to install.

    How to install Windows 7:
    Clean Install Windows 7 - Windows 7 Forums


    If you have a uEFI BIOS
    How to install Windows 7 a EFI-BIOS:
    UEFI (Unified Extensible Firmware Interface) - Install Windows 7 with - Windows 7 Forums
      My System SpecsSystem Spec

  9. #9


    Posts : 7
    windows 7


    The problem was that the disc wasn't working or booting up >.>

    I never get any prompt to press any key. Instead it just goes straight to trying to installing windows 8.
      My System SpecsSystem Spec

  10. #10


    Posts : 7
    windows 7


    Is it because it says cd rom and my disc is a dvd? Or does it not matter?
      My System SpecsSystem Spec

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