Windows 8 and 8.1 Forums


Problems trying to upgrade to Windows 8 Pro

  1. #1


    Posts : 3
    Windows 7 Ultimate Edition

    Problems trying to upgrade to Windows 8 Pro


    hi there, can someone help me please? I am using an Acer laptop and I am trying to upgrade my computer from Windows 7 Ultimate Edition to Windows 8 Professional.
    I have tried three different discs but i seem to getting the same problems and it gets to the same point.
    I get to the Windows Setup page/Installing Windows page and the install gets as far as ''Installing features'' but then it does not get past that point and Windows restarts. After the restart a black screen loads up with the Windows teal coloured logo and the rotating dots (picture shown). After a while it stops loading and i am unable to continue with the installation and i then have to pull the battery out of the laptop for it to turn off.
    I am not sure what the problem is, can someone help me please?

      My System SpecsSystem Spec

  2. #2


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Welcome to EightForums.

    Have you tried doing a clean install:
    Clean Install with Windows 8 Upgrade

    If you have a uEFI BIOs:
    UEFI (Unified Extensible Firmware Interface) - Install Windows 8 with
    Than do the Refresh part of above tutorial.
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 7 Ultimate Edition


    hi. thanks for your help. how can i find out if i have uEFI bios?
    Clean install is not an upgrade though right? It will not keep my files or settings?
      My System SpecsSystem Spec

  4. #4


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    how can i find out if i have uEFI bios?
    Take a look in Disk management, your HD Drive will be partition like the one below.

    Click image for larger version

    Clean install is not an upgrade though right? It will not keep my files or settings?
    Yes, backup your files.
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windows 7 Ultimate Edition


    Yes, backup your files.[/QUOTE]

    what if i install on a different partition, will i still have the Windows 7 OS on my other partition?
      My System SpecsSystem Spec

  6. #6


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    https://www.eightforums.com/general-d...ws-8-eula.html

    Quote Originally Posted by Microsoft
    What about upgrading the software? The software covered by this agreement is an upgrade to your existing operating system software, so the upgrade replaces the original software that you are upgrading. You do not retain any rights to the original software after you have upgraded and you may not continue to use it or transfer it in any way. This agreement governs your rights to use the upgrade software and replaces the agreement for the software from which you upgraded. After you complete your upgrade, additional software will be required to playback or record certain types of media, including DVDs.

    You would have NO original software.
      My System SpecsSystem Spec

  7. #7


    Quote Originally Posted by BReal59 View Post
    what if i install on a different partition, will i still have the Windows 7 OS on my other partition?
    You should - many have Win8 dual-booting with Win7.

    Back up your Win7 partition before installing Win8 on another partition just to be on the safe side. That way, if the dual-boot fails or you just want to go back to Win7 you can restore the image as it was before installing Win8.


    Ray
      My System SpecsSystem Spec

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