Windows 8 and 8.1 Forums

Windows 8 upgrade problem

  1. #1

    Posts : 1
    Windows 8

    Windows 8 upgrade problem

    Anyone know how to solve this problem I am having? I bought a new laptop that has Windows 8 installed. I want Pro in order to use Desktop Remote Connection. I didn't know that Remote Desktop Connection (using the laptop as the host) would not work with the vanilla 8 version. I bought the upgrade for 14.99. Was told by MS to do this..

    Press Windows key + X
    Click System
    Under Windows Edition, click the link:
    Get more features with a new edition of Windows
    Click the 'I already have a product key link'
    Enter your product key and you will be upgraded to Pro.

    I did it, 3 times already and all that it did was restore to the original Windows 8 version due to some error. Took about 25 minutes each time. They then directed me to a website to download it and input the key there. Did it, same result. So I guess I am left with 3 options.

    Try to get it to install Pro (how)
    Purchase a 7 Pro version and install it over this
    Return laptop because I really am not feeling the 8 version

    Any help would be appreciated.

      My System SpecsSystem Spec

  2. #2

    It is quite possible that the Pro upgrade version will not upgrade a basic version of Windows 8

    There is documentation on this web site has to how to do an install onto an empty disk. So if you create this condition presumably you can follow the procedure.
      My System SpecsSystem Spec

Windows 8 upgrade problem
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