I had trouble installing office 2010 to Windows 8. I called Microsoft Office help # I got from the net. (Sorry I don't have that #) They wanted to use program called "Team Viewer" to connect to my computer. I let him do it because I have Team Viewer in my computer and figured that I can see what he is doing. So this person seems not able to do anything helpful and says that they are not trained on Windows 8 and are only for office help. I am worried that this was fake site and they try to get people to install same malicious stuff into their computer. He didn't do anything suspicious, just looked around about my desktop and installed programs and since install didn't work there was no office in programs even though Icons are on the desktop for office programs, after that we hung up.
Then I phoned 866-234-6020. But after first call I was really worried that this might not to be genuine. Right away she wants to remote connect to my computer. I just wanted her to tell me what to do but she didn't seem to be very experienced but finally I got her to do something like going to registry and removing office stuff.
After several steps and going to safe mode she wanted me to put file in my registry, I wonder if this is safe file?
I have attached the file here "MSIsafe7.reg" I was too worried and decided to end there without installing file.
Seems that looking into internet that phone # is for genuine Microsoft help. These days you can't be too sure
Then I phoned 866-234-6020. But after first call I was really worried that this might not to be genuine. Right away she wants to remote connect to my computer. I just wanted her to tell me what to do but she didn't seem to be very experienced but finally I got her to do something like going to registry and removing office stuff.
After several steps and going to safe mode she wanted me to put file in my registry, I wonder if this is safe file?
I have attached the file here "MSIsafe7.reg" I was too worried and decided to end there without installing file.
Seems that looking into internet that phone # is for genuine Microsoft help. These days you can't be too sure
My Computer
System One
-
- OS
- Windows 8 Pro 64
- CPU
- Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
- Motherboard
- P8Z77-V-Pro
- Memory
- Kingston 12mb
- Graphics Card(s)
- ATI Radeon HD 5450
