Windows 8 and 8.1 Forums


Win8 Freezes on Boot - Flashing Cursor

  1. #1


    Posts : 6
    Windows 8 Pro

    Win8 Freezes on Boot - Flashing Cursor


    I upgraded my Windows 7 Pro 64-bit to Windows 8 Pro 64-bit using the DVD I burned from the ISO created from the MS official website. I have been running Win7 on a Intel based hardware Raid 5 disk with no problems. The install went fine and all worked well for several days until I used CCleaner (v3.24.1850) to remove some temp files and clean the registry. I used the CCleaner default settings when I ran the application.

    Now when I boot the PC, it starts the boot process but hangs, with a black screen and a flashing white cursor in the upper left corner.


    If I put in the Windows 8 install disk in my DVD drive, I am asked if I want to boot from it but I do not press any key, eventually Windows boots from my Raid drive. If I donít put in the Win8 install disk, the PC hangs. I can also put in my Acronis boot disk and the PC will automaticly boot using the Raid drive if I do nothing. But it will not boot from the Raid without one of those disks being present in the DVD drive.

    I tried running Windows 8 repair but that did not fix the problem. I also ran a system restore but that did not fix the problem.

    Would this have anything to do with the way Windows 8 shuts down and restarts? I understand that in the shutdown process, Windows 8, creates a temp file that is used to speed up the start up process. Could CCleaner have delted that file, there by creating this problem?

    Help please; any advice would be greatly appreciated.
    Last edited by billsteiner; 01 Nov 2012 at 06:41.

      My System SpecsSystem Spec

  2. #2


    Posts : 6
    Windows 8 Pro


    Problem solved, I called Microsoft Tech Support and spoke to Billie and he was able to fix the problem. It seems that Windows 8 did not like my bios settings relating to the boot process. I had the bios set to have the CD/DVD drive as the first device then the hard drive (Raid 5) as the next device. Billie had me change it so the first device was the hard drive (Raid 5) then the CD/DVD drive. Once we did that the system booted from the hard drive in a normal way.

    Bottom line seems to be, at least on my PC with a Intel hardware Raid 5, Windows 8 cannot boot properly unless the bios is set to see the hard drive as the first device in the boot process. Strange, but I had been running Windows 7 Pro with the CD/DVD as the first device for over two years without a problem so I am guessing that this is a Windows 8 issue.

    Hope this helps anyone else with this problem.
      My System SpecsSystem Spec

  3. #3


    Posts : 46
    Windows 7


    I will give that a try thanks!
      My System SpecsSystem Spec

  4. #4


    Posts : 6
    Windows 8 Pro


    Quote Originally Posted by Jay2O View Post
    I will give that a try thanks!
    Your welcome, please post here if that fixes your problem, hope it works for you
      My System SpecsSystem Spec

  5. #5


    Posts : 46
    Windows 7


    Hi

    Unfortunately this did not work for me. Any other suggestions will be very helpful and appreciated
      My System SpecsSystem Spec

Win8 Freezes on Boot - Flashing Cursor
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