Windows 8 install error

I have an HP touchsmart 600-1215xt PC with i5, 6 gig ram, 1 terbite HD, and windows 7 home premium. everytime I try and upgrade to windows 8, I get the errorattempted execute of noexecute memory. Any idea how to fix it? I tried running a clean boot, and microsoft support thought it was a hardware issue on my part. please help!

Try running this MS tool
What is the System Update Readiness Tool?
this may help.




Try redownloading from the email link.

Your Windows Store email said:

If you need to download Windows, write down your new product key and enter it here.

Click to expand...

http://www.eightforums.com/installa...ownload-your-windows-8-upgrade-setup-d-l.html

Than make the ISO, & burn to DVD or USB pendrive.
http://www.eightforums.com/tutorials/2227-create-bootable-usb-dvd-windows-8-iso.html




Try a upgrade install from the DVD:
http://www.eightforums.com/tutorials/2234-upgrade-install-windows-7-vista-windows-8-a.html
or
Try a clean install.
SSD / HDD : Optimize for Windows Reinstallation - Windows 7 Forums
http://www.eightforums.com/tutorials/2299-clean-install-windows-8-a.html

already tried system readiness. None of this worked. I spent the entire weekend on the phone with support, and no one seems to know whats wrong