Windows 8 and 8.1 Forums


Windows 8 install error

  1. #1


    Posts : 9
    Windows 7

    Windows 8 install error


    when I try and upgrade from windows 7, it attempts to upgrade, then says we couldn't install windows 8, we have set your computer back to the way it was. Does anyone know how to fix this??

      My System SpecsSystem Spec

  2. #2


    Posts : 1,353
    Windows 8 Pro/Windows 8 Pro/Windows 7 64 Bit64Bit/Windows XP


    Give us a lot of info first about the PC or notebook.
      My System SpecsSystem Spec

  3. #3


    Posts : 9
    Windows 7


    It is a 2010 hp touchsmart 600-1215xt. It has 6 gig ram. 1terabite hard drive and intel i5 processor. I ran through the installation helper, and uninstalled what it told me to. Them it ran the installation, finished, and said it needed to restart. It restarted, and showed the blue Microsoft logo, then came up with the error message.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Try a clean install.
    Clean Install - Windows 8

    You can make the ISO from exe.

    Check this post by BillWindows.

    Upgraded, but changed my mind (want clean install, help!)

    Quote Originally Posted by BillWindows
    You should have an upgrade file on your desktop, click on that, it asks some questions and one of them is do you want to install later say yes, then another question do you want to create an ISO file just say yes, when it has created the ISO file, right click on it to burn it to a DVD.
    Then boot from that to completely wipe your disk and reformat, make sure you have your key for when you start the installation. If you have a Windows Live account use that. Make sure you feel comfortable doing this and have anything you need backed up, this worked for me, I hope it works for you.

    If you need to redownload, go to your email from Windows Strore.
      My System SpecsSystem Spec

  5. #5


    Posts : 9
    Windows 7


    Is there a way you know of to install it and still keep all of my files and settings?
      My System SpecsSystem Spec

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