Windows 8 and 8.1 Forums


Cannot Set Correct Aspect Ratio / Resolution

  1. #1

    Cannot Set Correct Aspect Ratio / Resolution


    Hello all,

    I have installed Win8 on a spare PC, mainly just out of curiosity, and to see if it will eventually be worth it to upgrade my main PC (currently Windows XP). However, one setting is causing problems - Win8 seems to be convinced that my monitor is of 4:3 aspect ratio, and steadfastly only offers me three 4:3 resolutions: 1600x1200, 1024x768, and another which I can't remember right now (I'm at work). It has correctly identified my monitor as a Fujitsu Siemens Scaleoview H22-1W, so why does it not know what the aspect ratio (16:10) and native resolution (1680x1050) is? I have an .inf file which supposedly tells a computer all about the monitor, but I don't see how to tell Windows about it.

    The computer is a Shuttle SD11G5, which has an on-board Intel 915GM chipset, I know there is no Windows 8 compatible driver for that, but surely there must still be some way of convincing Windows 8 to offer me other resolution settings. Maybe a registry entry I could change?

      My System SpecsSystem Spec

  2. #2


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Open device manager and then right click your monitor. Select update driver and then select the "Browse my computer for a driver" option. Then point it to the inf file. If that doesn't work open the screen resolution page and go to the advanced options. Then under the monitor tab uncheck the box for "Hide resolutions not supported by this monitor". Then see if the resolution you want is listed. Just be careful, if you select an unsupported resolution it could be a pain to undo it.
      My System SpecsSystem Spec

  3. #3


    Thanks for trying to help.

    I tried to update the monitor driver, but Windows insists that the driver is already current. I found the .inf file that it is using, and this the same as the one I have and does contain details of the correct resolution settings. Thus Windows identifies the monitor and knows what the settings should be, and then ignores that and only offers me basic default settings.

    The 'hide not supported resolutions' box is, and was, unchecked.

    The 'list all modes' box in the graphics driver window (the Microsoft basic driver, as the Intel 915MG driver is not Windows 8 compatible, as reported elsewhere in this forum) only lists the 4:3 aspects, as I mentioned.

    I wonder if it is the Microsoft graphics driver, rather than the monitor driver, that is incapable of offering 16:9 resolutions, although this would be absurd, as 16:9 monitors are commonplace nowadays. Then again, it would not be Microsoft's first absurdity...
      My System SpecsSystem Spec

  4. #4


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Ah, yeah it sounds like it's because of the video driver being used. Did you try installing in compatibility mode?
      My System SpecsSystem Spec

  5. #5


    Yes I did. I have checked other threads in this forum, and it seems that Intel 915GM systems are simply excluded from Windows 8. Intel would prefer people to buy new (preferably Intel-based) PCs rather than let them upgrade old ones.

    My Shuttle does have an empty PCI slot, so I'll have to see if it is worth trying to find a compatible graphics card to side-step the on-board one. I only put Windows 8 on this PC to see if, when Windows 8 is released, it will be worth installing it on my main PC (currently XP). At the moment, I doubt it, even with the excellent Classic Start Menu app.

    Anyway, thanks again for your help.
      My System SpecsSystem Spec

  6. #6


    Solo.
    Posts : 2,159
    Windows 10 Pro 64-bit


    Running Intel 915GM with Windows 8 quite a trouble as Intel site itself has no more support for the driver, even for windows 7. Have done research at Intel site, no avail.
    Better stick it to XP but you can try some workarounds by updating driver but "choose from my computer" and "let me pick" and randomly choosing any close matches brand or resolution. Just a trial and error thing. Who knows you got something from there.

    Kevin.
      My System SpecsSystem Spec

  7. #7


    Redmond
    Posts : 651
    Windows 8.1 x64


    Please see the reply to your other video-card related post, here:
    Win7 works on Intel 915GM chipset, Win8 doesn't

    You're out of luck with 2004-era hardware, sorry.
      My System SpecsSystem Spec

  8. #8


    Problem now solved by fitting a cheap GeForce graphics card. Windows spotted it immediately and installed suitable drivers and set the correct resolution with the correct aspect ratio.
      My System SpecsSystem Spec

  9. #9


    Solo.
    Posts : 2,159
    Windows 10 Pro 64-bit


    Good to know you solved it.
      My System SpecsSystem Spec

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