Windows 8 and 8.1 Forums


Win 8 AMD Switchable Graphics FAQ

  1. #551


    Posts : 108
    Windows 8.1 Pro with Media Center © 2013 Version: 6.3.9600 Build 9600.16408


    Quote Originally Posted by mashebro View Post
    Hi MKeezy,

    I'm installing ATI (Advanced Micro Devices, Inc. - Graphics Adapter WDDM1.3 - AMD Radeon 6600M and 6700M Series) and INTEL (Intel Corporation - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2 - Intel(R) HD Graphics 3000) trough WINDOWS 8.1 UPDATE

    after installation finish and restart, i can not find the AMD Catalyst Install Manager, Intel Control Center, Intel HD Graphics Drivers in Program and Features.
    but from hardware configuration detect "AMD 6600M and 6700M Series" and "Intel HD 3000" already.

    how to use ATI control center? usually right click in the desktop i can see the option but for now i didn't see it?
    can you help me

    thx


    Quote Originally Posted by MKeezy View Post
    What's Good Hoody,



    There is no more need to install unsigned/unofficial beta drivers from Leshcat.

    Microsoft has release a new driver update for systems running AMD/Intel graphics switchable graphics configuration. The "Advanced Micro Device, Inc. - Graphics Adapter WDDM1.3 - AMD Radeon HD 7400M Series" update solves all issues concerning Windows 8, 8.1 and Switchable Graphics.

    the update not only contains the latest official AMD Graphics driver, but also installs a fully operable and configurable updated version of the Catalyst Control Center (Version: 2013 1206 1603 26764).

    The update is provided by Microsoft through and its Windows Update Service. You can manually download this update via Microsoft Update Catalog. Of course, there are different versions of the update depending on the AMD device series your system is running. While my system's update is for the AMD 6490M series (a.k.a.) AMD 7400M series. Yours may use the 7700M series graphics device update. Once at the windows Update Catalog site, download the appropriate update package for your system's configuration via the above link I have provided. Simply change the search query from 7400M to 7700M. Doing that will take you to the update package download page for your system where you can find the particular update you may need.

    Simply download the update, save it to a known location on your computer and run it from there. Restart your pc once the download completes and your done. I'm not sure if installing this update over Leshcat drivers is possible, so you may need to uninstall them and reinstall the HP provided driver package to ensure this update is unimpeded and will work as it should.

    We had discussed being able to use Intel Wireless Display the last time we spoke. This update will allow you to use the Intel Wireless Display Update Utility because these are signed and official AMD/Intel switchable graphics drivers contained in this update. Intel will then recognize your installed drivers as official and run on your system. Remember you also need to update your network card driver for Wireless Display as well as your Intel Graphics to work. The Intel WiDi Update Utility will update and configure your setup after you install this Microsoft update.

    Again, below is the Windows Update Catalog link:

    Microsoft Update Catalog



    P.S., You have to love Microsoft for coming to our rescue, even when the pc manufactures who built these systems with AMD/Intel switchable graphics wouldn't, so BIG THANKS to Microsoft for this update!

    Attachment 34458 Attachment 34459 Attachment 34460 Attachment 34461




    Hey,

    I'm sorry it took me so long to log back into Eight Forums to find your message waiting for me. Follow this link: Microsoft Update Catalog

    Once at the Update Catalog site, type your graphics hardware device series number into the search field in the upper right hand corner of the page. Locate the update for your system, which I assume is the following:

    Advanced Micro Devices, Inc. - Graphics Adapter WDDM1.3 - AMD Radeon HD 6700M Series.

    You'll want to select the corresponding update package that has the largest file size. It will contain both hardware drivers and the missing software you'll need. The update package will most likely be in the form of a compressed zip type of file. Simply decompress the update package file, and select the "ccc2 install.exe" file from the list of items in the now decompressed update package folder. You'll need to run this file in order to install the missing "Catalyst Control Center" component, which may not have been installed correctly during the initial update process.

    1. Once the install completes, restart your system.
    2. Navigate to your charms menu and select the search option.
    3. Type "AMD Catalyst Control Center"
    4. Run the CCC from there or simply do as you said before, "right click some where on your desktop to select graphics properties."
    5. Once the "CCC" is opened, select properties/Enable System Tray Icon

    Attention:

    [Do this, assuming you have a compatible switchable graphics configuration that supports the update and after you've ensured your switchable graphics feature has already been enable in your system's BIOS. Furthermore, I accept no responsibility for any damage that may occur by you installing this update onto your system. Only those who know exactly what they need and how to use the Windows Update Catalog should ever attempt to manually install Windows Updates or any of its parts onto their system.]




    I see that you're running a Dell. I am not really familiar with Dell's switchable graphics configuration. However, if you have AMD/Intel switchable graphics and the Microsoft Update service has already offered you this update and you're simply trying to re-install this update correctly, following the above mentioned steps will help you try to correct the failed installation. Sometimes even updates installed automatically by the Windows Update Service aren't applied correctly and parts of those updates do sometimes go missing. This fix was provided to you you with that particular scenario in mind.

    If there are any other missing files and/or components related to the above mentioned update needed by you, it too will be contained in the compressed update package I have recommended you download from the Update Catalog site. You can always manually apply missing files or even reinstall the entire update from that file manually.

    I hope that I made these instructions clear enough for you to successfully follow them. Good luck!!!




    Thanks,
    MKeezy



    P.S.,
    I've have attached an example of the file within the compressed folder that contains all the update information necessary to manually install the missing component.


    Click image for larger version
    Last edited by MKeezy; 18 Jan 2014 at 21:34.

      My System SpecsSystem Spec

  2. #552


    Posts : 14
    windows 8.1


    Hi MKeezy,

    thx for your guide, now i can use catalyst control center and switchable graphics card configuration


    thank u very much
      My System SpecsSystem Spec

  3. #553


    Posts : 108
    Windows 8.1 Pro with Media Center © 2013 Version: 6.3.9600 Build 9600.16408


    Quote Originally Posted by mashebro View Post
    Hi MKeezy,

    thx for your guide, now i can use catalyst control center and switchable graphics card configuration


    thank u very much






    Hello Mashebro,

    I'm glad to hear you were able to get your switchable graphics working. You shouldn't have any further problems with it.



    Good Luck,
    MKeezy

      My System SpecsSystem Spec

  4. #554


    Posts : 1
    Windows 8.1 Pro


    Hi, thank you for the wonderful help you people made at this thread.
    I just updated to 8.1 from 7
    I'm on HP g6-1240se (HD 7400M series)
    I installed all drivers in the HP support for my model. then i ran on the switchable graphics problem

    My ccc menu should be similar to this
    Click image for larger version


    I followed
    MKeezy's instructions of downloading/updating through update center.
    This is my current CCC menu.

    Click image for larger version
    Is there something wrong here?

    also when i click on configure switchable graphics via right clicking the desktop i only get this. compare to before in W7
    Click image for larger version

    Thank you for the help
      My System SpecsSystem Spec

  5. #555


    Posts : 108
    Windows 8.1 Pro with Media Center © 2013 Version: 6.3.9600 Build 9600.16408


    Assuming I'm looking a screenshots of your system's actual Catalyst Control Center's graphics properties splash screen, It appears to be functioning properly. However, there is one item displayed of concern to me depicted in the capture image. The tab labeled "Power" on the left should contain multiple options, such as; Switchable Graphics Global Settings, Switchable Graphics Application Settings, Switchable, and Graphics Application Monitoring.

    On the other hand, it appears that your graphics are already set to and running in the Switchable Graphics Application Settings Mode. I can tell this by the information displayed in the above first screenshot capture image you posted. It shows that you have configured some questionable items (applications) to run using your discrete graphics GPU. Applications like Notepad, Task Manager, and Command Prompt should not be configured so. In fact, they should not be set at all. You only need to configure settings for applications that require dedicated graphics that are more powerful than that your dedicated Intel GPU can provide (i.e., video games, Photoshop, CAD, video editing software, etc...). Those applications should be set or configured to use High Performance Mode. That will ensure they will run using your AMD GPU.

    Bear in mind, some software is only made to run using your Intel GPU. Those application must be set or configured to run using power saving mode ONLY! Your Intel graphics can handle pretty much any app the average person might run, including many simple games like, Angry Birds and such. Your more complicated video games would require using your AMD GPU. Everything else should remain unset, which by default would use the Intel GPU or configured to run on Power Saving Mode.

    Check and make sure that you have your switchable graphics feature set to Dynamic Mode in you system's BIOS Setup Utility. I hope this information helps.
      My System SpecsSystem Spec

  6. #556


    Posts : 108
    Windows 8.1 Pro with Media Center © 2013 Version: 6.3.9600 Build 9600.16408

    Re: Mikimay Help Request


    Quote Originally Posted by mikimay View Post
    Hi, thank you for the wonderful help you people made at this thread.
    I just updated to 8.1 from 7
    I'm on HP g6-1240se (HD 7400M series)
    I installed all drivers in the HP support for my model. then i ran on the switchable graphics problem

    My ccc menu should be similar to this
    Click image for larger version


    I followed
    MKeezy's instructions of downloading/updating through update center.
    This is my current CCC menu.

    Click image for larger version
    Is there something wrong here?

    also when i click on configure switchable graphics via right clicking the desktop i only get this. compare to before in W7
    Click image for larger version

    Thank you for the help

    Hello Mikimay,

    The above post was directed at you. First, you might want to reconfigure Notepad, Command Prompt and Task Manager applications to run using "Power Savings" mode. There is no need to configure them to run using "High Performance" mode as I see you to in the above screenshot capture image that you provided.

    Secondly, it appears that you are missing some settings under the "Power" tab that should be present. This makes me wonder whether you have enabled Switchable Graphics by setting this feature to Dynamic Mode in your system's BIOS. Otherwise, You're setup is only using one of your GPU if it's set to Fixed Mode in your BIOS.

    Also, you mentioned that you used my instructions the update center to use update your Switchable Graphics package. However, my instruction were for those End-Users who were updating through Microsoft's Update Catalog site and "NOT HP's update site. HP's update packages are out of date and will not work under the Windows 8.1 OS platform.

    Microsoft has released an official AMD/Intel Switchable Graphics package that will allow you to enable this feature under the Windows 8.1 OS Platform, if your system has a compatible AMD/Intel switchable graphics hardware configuration. In that case, Microsoft update will offer you the necessary update which includes the CCC software your system needs to enable and configure the switchable graphics feature.
    Last edited by MKeezy; 02 Feb 2014 at 15:35. Reason: Add Content
      My System SpecsSystem Spec

  7. #557


    Posts : 6
    Windows 8.1


    Hello,
    I have a brand new Lenovo G510, with switchable graphics AMD Radeon HD8570M/Intel HD Graphics 4600. My OS is Windows 8.1 (it was already installed on my laptop when I bought it). I realized that I am having problems with my graphics cards (crashes while playing games or working with Blender, occasional BSOD with errors pointing to AMD drivers, really bad performance on Unigine Benchmark etc.). I arrived here while browsing around to find a solution, however I am not sure I understand how to solve my issues with the Microsoft package (which so far seems to be the only thing that can possibly work).

    I tried checking for updated drivers in devmgmt.msc, and it says my drivers are up to date. If I run Windows Update it says that I have no updates to apply, but if I check the already installed updates I can't see anything with "Advanced Micro Devices, Inc. - Graphics Adapter WDDM1.3 " in its name. So I tried going on the Microsoft Update Catalog website, and I looked for 8750m. I was in fact able to find some update packages, and I downloaded the biggest and most recent named

    "
    Advanced Micro Devices, Inc. - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3 - AMD Radeon HD 8570M " .

    However, all I get is a .cab folder. I can open or extract it, but I have no idea of what to do next, since there is no file named ccc2.exe or even anything with a similar name.

    I am attaching a picture of the folder content:

    Click image for larger versionClick image for larger version

    I am also posting a screenshot of my installed updates (I had to take a couple to capture all of them)

    Click image for larger version

    Click image for larger version

    I would really appreciate any help to solve this issue, I tried asking for help on the Lenovo forum but received no answer and I am getting really frustrated :/ .
      My System SpecsSystem Spec

  8. #558


    Posts : 108
    Windows 8.1 Pro with Media Center © 2013 Version: 6.3.9600 Build 9600.16408

    Re: Kalenz


    Quote Originally Posted by Kalenz View Post
    Hello,
    I have a brand new Lenovo G510, with switchable graphics AMD Radeon HD8570M/Intel HD Graphics 4600. My OS is Windows 8.1 (it was already installed on my laptop when I bought it). I realized that I am having problems with my graphics cards (crashes while playing games or working with Blender, occasional BSOD with errors pointing to AMD drivers, really bad performance on Unigine Benchmark etc.). I arrived here while browsing around to find a solution, however I am not sure I understand how to solve my issues with the Microsoft package (which so far seems to be the only thing that can possibly work).

    I tried checking for updated drivers in devmgmt.msc, and it says my drivers are up to date. If I run Windows Update it says that I have no updates to apply, but if I check the already installed updates I can't see anything with "Advanced Micro Devices, Inc. - Graphics Adapter WDDM1.3 " in its name. So I tried going on the Microsoft Update Catalog website, and I looked for 8750m. I was in fact able to find some update packages, and I downloaded the biggest and most recent named

    "
    Advanced Micro Devices, Inc. - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3 - AMD Radeon HD 8570M " .

    However, all I get is a .cab folder. I can open or extract it, but I have no idea of what to do next, since there is no file named ccc2.exe or even anything with a similar name.

    I am attaching a picture of the folder content:

    Click image for larger versionClick image for larger version

    I am also posting a screenshot of my installed updates (I had to take a couple to capture all of them)

    Click image for larger version

    Click image for larger version

    I would really appreciate any help to solve this issue, I tried asking for help on the Lenovo forum but received no answer and I am getting really frustrated :/ .

    Hello Kalenz,



    Among all the items you seem to have installed on your system, I donít see any mention of AMD/ Intel Switchable Graphics. Can you provide us with more information about exactly what AMD/Intel devices you have installed? Info like driver versions would be helpful.

    By the way, if your system actually has an AMD/Intel hardware configuration. You would only be interested in the WDDM1.3 update package which is the most current Microsoft provides for that particular hardware setup.


    Advanced Micro Devices, Inc. - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2,
    Graphics Adapter WDDM1.3 - AMD Radeon HD 8570M
    Last Modified: 12/9/2013
    Size: 65.7 MB

    You said, your device manager shows that your display hardware is current and up-to-date as it is. Can you tell me if either of your two display adapter names has been changed? For instance, my original adapter name was AMD Radeon HD 64900M, which was changed by Microsoft in my device manager to 7400M series. Therefore, the Microsoft update for the device was not based on my display adapterís original name but rather the new name to which it was changed.

    Can you tell me the original series number for your display adapters? I have to assume that 8570M is the original series number. Iím not familiar with that series being part of the switchable graphics family.

    You mentioned that your system was brand new. Have you contacted your systemís manufacturer about the issues youíre having with your display adapter(s)? From what I can tell, your system is running with 4th Generation Intel processor and does not have switchable graphics. This forum mainly addresses issues with AMD/Intel switchable graphics. However, I did come across some information that may help you. Youíll find a link to that info below. The following is a link to some info that you may find helpful:

    Windows Next Graphics Driver Dynamic update - 13.251.0.0 (WDDM1.3) - Guru3D.com Forums
    Last edited by MKeezy; 09 Feb 2014 at 10:08. Reason: Proofing
      My System SpecsSystem Spec

  9. #559


    Posts : 6
    Windows 8.1


    Hello,
    First of all, thank you for your extremely quick reply. I will try to provide a few more details about my system.

    Quote Originally Posted by MKeezy View Post

    Among all the items you seem to have installed on your system, I donít see any mention of AMD/ Intel Switchable Graphics. Can you provide us with more information about exactly what AMD/Intel devices you have installed? Info like driver versions would be helpful.
    I am assuming I do have switchable graphics because of what I see when I go on the AMD Catalys Control Center:

    Click image for larger version

    And here are my drivers:

    Click image for larger versionClick image for larger version

    Quote Originally Posted by MKeezy View Post
    By the way, if your system actually has an AMD/Intel hardware configuration. You would only be interested in the WDDM1.3 update package which is the most current Microsoft provides for that particular hardware setup.


    Advanced Micro Devices, Inc. - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2,
    Graphics Adapter WDDM1.3 - AMD Radeon HD 8570M
    Last Modified: 12/9/2013
    Size: 65.7 MB

    Yes, I believe it is the one I downloaded. I am just puzzled about how to apply it.

    Quote Originally Posted by MKeezy View Post
    You said, your device manager shows that your display hardware is current and up-to-date as it is. Can you tell me if either of your two display adapter names has been changed? For instance, my original adapter name was AMD Radeon HD 64900M, which was changed by Microsoft in my device manager to 7400M series. Therefore, the Microsoft update for the device was not based on my display adapterís original name but rather the new name to which it was changed.

    Can you tell me the original series number for your display adapters? I have to assume that 8570M is the original series number. Iím not familiar with that series being part of the switchable graphics family.
    As far as I can tell, the display adapter names have not been changed, however I am not sure about how to check that. The names I provided are those that I can see on the device manager interface, and they seem to be correct for my laptop model.

    Quote Originally Posted by MKeezy View Post
    You mentioned that your system was brand new. Have you contacted your systemís manufacturer about the issues youíre having with your display adapter(s)? From what I can tell, your system is running with 4th Generation Intel processor and does not have switchable graphics. This forum mainly addresses issues with AMD/Intel switchable graphics. However, I did come across some information that may help you. Youíll find a link to that info below. The following is a link to some info that you may find helpful:

    Windows Next Graphics Driver Dynamic update - 13.251.0.0 (WDDM1.3) - Guru3D.com Forums
    Yes, I tried to contact Lenovo on their forum, but did not receive any reply. There also seems to be a certain number of users having the same problem, and I have to say that when I realized that I couldn't help showing a bit of irritation (caused by the fact that I definitely didn't expect to have issues with drivers on a brand new laptop...). Looking at it now with a chillier mind, it probably wasn't the best course of action, but oh well. Anyway I am linking here the thread from their forum that I believe is most pertinent (there is actually more than one on this issue):

    Lenovo G510 switching graphics tests and issues. - Lenovo Community

    Regarding the link you provided, I had seen it previously and downloaded the .exe update they provided, but when I try to run it it gets blocked by Windows Smart Screen. I could allow it to run anyway, but I decided instead to play it safer and post questions here. If you or somebody else can confirm that it's legit and safe I can try to run it and see how it goes though.

    I had also tried to apply this procedure:

    1. Unzip the file to a designated location or folder.
    2. Click Start.
    3. Right-click Computer > Manage. When prompted for permission from User Account Control, click Yes.
    4. Select Device Manager from the navigation tab on the left.
    5. Double-click Display Adapters.
    6. Right-click the AMD Graphics Controller and click Update Driver Software.
    8. Click Browse my computer for driver software.
    9. Click Browse and select the directory where the driver files are located.
    10. Click Next. Drivers are now being installed.
    11. Reboot computer when prompted.

    to install the drivers I got from the WDDM1.3 update package, however after step 9 instead of installing the drivers it says that my drivers are already updated and stops.

    I believe this is all, please let me know if I missed something, and thanks again for your help. I consider myself tech savvy, but drivers and hardware issues give me a headache x) .

    EDIT: I was trying to play Dragon Age Origins to make sure the issue was actually still there, and I had a BSOD with the following error:

    DRIVER_IRQL_NOT_LESS_OR_EQUAL (igdkmd64.sys)

    Hope this helps shedding some light on the problems I am having.
    Last edited by Kalenz; 09 Feb 2014 at 11:07. Reason: Added content
      My System SpecsSystem Spec

  10. #560


    Posts : 108
    Windows 8.1 Pro with Media Center © 2013 Version: 6.3.9600 Build 9600.16408

    Re: Kalenz


    Quote Originally Posted by Kalenz View Post
    Hello,
    First of all, thank you for your extremely quick reply. I will try to provide a few more details about my system.

    Quote Originally Posted by MKeezy View Post

    Among all the items you seem to have installed on your system, I donít see any mention of AMD/ Intel Switchable Graphics. Can you provide us with more information about exactly what AMD/Intel devices you have installed? Info like driver versions would be helpful.
    I am assuming I do have switchable graphics because of what I see when I go on the AMD Catalys Control Center:

    Click image for larger version

    And here are my drivers:

    Click image for larger versionClick image for larger version

    Quote Originally Posted by MKeezy View Post
    By the way, if your system actually has an AMD/Intel hardware configuration. You would only be interested in the WDDM1.3 update package which is the most current Microsoft provides for that particular hardware setup.


    Advanced Micro Devices, Inc. - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2,
    Graphics Adapter WDDM1.3 - AMD Radeon HD 8570M
    Last Modified: 12/9/2013
    Size: 65.7 MB

    Yes, I believe it is the one I downloaded. I am just puzzled about how to apply it.

    Quote Originally Posted by MKeezy View Post
    You said, your device manager shows that your display hardware is current and up-to-date as it is. Can you tell me if either of your two display adapter names has been changed? For instance, my original adapter name was AMD Radeon HD 64900M, which was changed by Microsoft in my device manager to 7400M series. Therefore, the Microsoft update for the device was not based on my display adapterís original name but rather the new name to which it was changed.

    Can you tell me the original series number for your display adapters? I have to assume that 8570M is the original series number. Iím not familiar with that series being part of the switchable graphics family.
    As far as I can tell, the display adapter names have not been changed, however I am not sure about how to check that. The names I provided are those that I can see on the device manager interface, and they seem to be correct for my laptop model.

    Quote Originally Posted by MKeezy View Post
    You mentioned that your system was brand new. Have you contacted your systemís manufacturer about the issues youíre having with your display adapter(s)? From what I can tell, your system is running with 4th Generation Intel processor and does not have switchable graphics. This forum mainly addresses issues with AMD/Intel switchable graphics. However, I did come across some information that may help you. Youíll find a link to that info below. The following is a link to some info that you may find helpful:

    Windows Next Graphics Driver Dynamic update - 13.251.0.0 (WDDM1.3) - Guru3D.com Forums
    Yes, I tried to contact Lenovo on their forum, but did not receive any reply. There also seems to be a certain number of users having the same problem, and I have to say that when I realized that I couldn't help showing a bit of irritation (caused by the fact that I definitely didn't expect to have issues with drivers on a brand new laptop...). Looking at it now with a chillier mind, it probably wasn't the best course of action, but oh well. Anyway I am linking here the thread from their forum that I believe is most pertinent (there is actually more than one on this issue):

    Lenovo G510 switching graphics tests and issues. - Lenovo Community

    Regarding the link you provided, I had seen it previously and downloaded the .exe update they provided, but when I try to run it it gets blocked by Windows Smart Screen. I could allow it to run anyway, but I decided instead to play it safer and post questions here. If you or somebody else can confirm that it's legit and safe I can try to run it and see how it goes though.

    I had also tried to apply this procedure:

    1. Unzip the file to a designated location or folder.
    2. Click Start.
    3. Right-click Computer > Manage. When prompted for permission from User Account Control, click Yes.
    4. Select Device Manager from the navigation tab on the left.
    5. Double-click Display Adapters.
    6. Right-click the AMD Graphics Controller and click Update Driver Software.
    8. Click Browse my computer for driver software.
    9. Click Browse and select the directory where the driver files are located.
    10. Click Next. Drivers are now being installed.
    11. Reboot computer when prompted.

    to install the drivers I got from the WDDM1.3 update package, however after step 9 instead of installing the drivers it says that my drivers are already updated and stops.

    I believe this is all, please let me know if I missed something, and thanks again for your help. I consider myself tech savvy, but drivers and hardware issues give me a headache x) .

    EDIT: I was trying to play Dragon Age Origins to make sure the issue was actually still there, and I had a BSOD with the following error:

    DRIVER_IRQL_NOT_LESS_OR_EQUAL (igdkmd64.sys)

    Hope this helps shedding some light on the problems I am having.




    Hello Kalenz,



    I appreciate the update on your hardware configuration. It seems that youíre running a more recent hardware configuration than most of us in this forum, but youíre right, you do seem to have a fully enabled AMD/Intel switchable graphics hardware configuration. Most of the people using this forum are working with 2nd & 3rd generation AMD/Intel device setups.

    After doing a little more research, it seems that your issue isnít with your drivers, but rather your switchable graphics settings. It seems you have yours set to Global Mode. According to what Iíve read, you may want to disable switchable graphics and just use the AMD graphics while playing process hungry applications. You can do this by entering your systemís BIOS setup utility and changing your systemís switchable graphics mode to fix. This will ensure that only your discrete AMD graphics card is used to display.

    Iím also made aware that there are some issues with end-users not being able to enable or disable certain settings related to their switchable graphics as in earlier version of this type of setup. I provided you with a link to some information I came across in my first reply to you. The information pointed to a known issue with certain device adapters that would require a patch as well as the Microsoft AMD update to be applied to address issues with Enduro users. This applies mostly to European devices.
    The following link contains more info about that: AMD Catalyst Mobility PowerXpress and Enduro Fix Drivers (13.11BetaV8) - Guru3D.com Forums

    The patch fixes issues with DirectX being underutilized, resulting in performance issues. I wonít pretend to have the answer to your problem, but it seems that the problem lies within your device settings and not with the actual device or its drivers. Updating probably wonít help you solve this issue.
    Try troubleshooting your settings.


    1. Try changing your switchable graphics setting in your Catalyst Control Center from Global Settings Mode to Application Settings Mode. (This allows you to choose which application uses which Graphics adapter.)
    2. Try disabling Dynamic mode and enabling Fixed mode in your systemís BIOS setup utility. (This ensures that only your AMD discrete graphics adapter is used and your dedicated Intel graphics adapter will not be used.)



    The current Global Setting in your AMD Catalyst Control Center automatically switches between graphics adapters, but may not be selecting the appropriate card for the applications youíre running. However, changing that setting to the Application Setting allows you (the user) to choose for each application you run exactly which of your two graphics adapters will be used. Try both trouble shooting tips I provided above and get back to me with the results of each. I will continue researching an appropriate solution to your problem in the mean time.




    P.S., I'm amazed there are PC manufacturers out there who are actually continuing to build systems with the AMD/Intel switchable graphics setup. The have to know serious performance and driver related issues exist with this hardware configuration by now. NVidia/Intel is a much better and reliable setup.
    Last edited by MKeezy; 09 Feb 2014 at 13:30. Reason: Proofing
      My System SpecsSystem Spec

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Switchable Graphics Driver in Graphic Cards
Hello, So I downloaded windows 8 onto my HP envy laptop (2011 model) and everything was going dandy until I tried connecting to my external monitor. It does not even acknowledge that my monitor is connected. I have looked online and it seems like the problem lies with my drivers. Apparently my...
Ok, so I have an HP ENVY dv6z-7200 Notebook PC that came with Windows 8 already installed. I've done A LOT of digging and came to the solution that I need to switch things around in the bios. I need to switch from Dynamic mode to Fixed mode, but there is no option in the new W8 EUFI thing, or...
Hello, I have an ati/amd radeon hd 6370 graphics card but it won't work on windows 8 RTM since the old drivers won't even install properly on windows 8(they install but don't seem to work). Can i get updated drivers(switchable graphics) for the ati graphics card? Also are there any updated...
If it's working, I'll grab the Windows 8 Release Preview. If it's not yet, I'll hold off for the retail version.
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