Windows 8 and 8.1 Forums


Win 8 AMD Switchable Graphics FAQ

  1. #281


    Posts : 108
    Windows 8.1 Pro with Media Center 2013 Version: 6.3.9600 Build 9600.16408


    this issue has been solved for some time now.

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  2. #282


    Posts : 108
    Windows 8.1 Pro with Media Center 2013 Version: 6.3.9600 Build 9600.16408


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  3. #283


    Posts : 108
    Windows 8.1 Pro with Media Center 2013 Version: 6.3.9600 Build 9600.16408


    Take note that the HP Support Assistant shows both the Intel and AMD graphics are working properly. Make note of the of the refresh rate for the AMD GPU. The Catalyst Control Center, which it the key to graphics switching is installed and accessible both in Dynamic Switching Mode and Fixed Mode.


    Can we just call it solved? If anyone is experiencing overheating, it may be due to their HP Coolsense software not working or missing.
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  4. #284


    Posts : 108
    Windows 8.1 Pro with Media Center 2013 Version: 6.3.9600 Build 9600.16408


    Quote Originally Posted by MKeezy View Post
    Take note that the HP Support Assistant shows both the Intel and AMD graphics are working properly. Make note of the of the refresh rate for the AMD GPU. The Catalyst Control Center, which it the key to graphics switching is installed and accessible both in Dynamic Switching Mode and Fixed Mode.


    Can we just call it solved? If anyone is experiencing overheating, it may be due to their HP Coolsense software not working or missing.


    That's a screenshot of the Windows 8 version of the HP Support Assistant splash screen.
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  5. #285


    Posts : 108
    Windows 8.1 Pro with Media Center 2013 Version: 6.3.9600 Build 9600.16408


    I came across this on an HP Support Forum site. Can you believe how arrogant this HP support rep is?









    banhien

    Dean






    Posts: 12,811

    Registered: 01-29-2009




    Message 4
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    Report
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    Re: Switchable Graphic Drivers Not Installing On Win 8








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    09-03-2012 06:12 PM




    Hi,



    You've got a car which has been running perfectly. Now a new type of fuel
    comes in and you pour it to your car then your car stops. Who is at fault ? The
    car manufacturer, the fuel developer or yourself ?



    Back to Windows 8 business. I've posted few warnings about this: vendors, all
    of them, will release drivers for their products, hopefully sometimes next month
    (October 2012) or may be this month. Not all products will be in their lists,
    some may miss out.



    Hope this makes sense.

    BH
    ***
    **Click the
    KUDOS star on the left to say 'Thanks'**
    Make it easier for other
    people to find solutions by marking a Reply 'Accept as Solution' if it
    solves your problem.












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    So much for valuing customers after the point of sale.!!!!
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  6. #286


    Quote Originally Posted by HOODY View Post
    Quote Originally Posted by aleseba77 View Post
    Quote Originally Posted by HOODY View Post
    After a few more people with my setup trying the sp58815 this one seems to have the best feed back from them, for my specific unit.

    I have some questions alphastar.

    What is the date of these drivers? ie, is the AMD and Intel upto date, or at least close?
    Where did you find this one listed? I mean under what HP model, since its not in the W8 listing for my dv7t-6c00.

    If nothing else shows up this month, I will d/l that one than and go ahead to install W8 just to give this mess a go myself.

    Thanks for that one anyway, as it seems to work OK for others where I had posted it. Seems the only real problem for most still is that BF3 game, they still complin that it over heats the system when playing that, but that's no problem forme as I don't play that or have any games like that.

    BTW I went back to "dynamic" on my BIOS, for the heck of it, (was using my Radeo for everything while connected to wall) and found nothing I use even kicks in the 7690m xt, this is on my W7 with the OEM HP driver, even the games I have. Of course MSI afterburner doesn't work on the Intel 3000. So I'm wondering, just how much can that Intel 3000 apu handle anyway? anybody ever test it?. And this could be some of the "its not switching" problem so many complain about lol, maybe the programs they use just don't require any more video power than the Intel 3000 is capable of.
    Hi Hoody, and what about this one?

    Re: Switchable Graphics Problem in Windows 8 - Page 2 - HP Support Forum

    you said that the one from Adrenalyne should work?? i have both sp58815 and sp59147, and i dont know what of them use...

    are you going to take the chance with the sp58815??

    HY, well as I said I had several people install the sp58815 one that I know have the "same" setup as my laptop (7690m xt/Intel 3000), and they all said it installed and worked OK on W8. Just that the BF3 game still had problems.

    That's all I need, a working driver on W8 so I can at least attempt to install the damned W8 thing and see how it goes with the rest of my hardware and software.

    I don't know what the sp59147 one is about. As for that matter I don't even know where sp58815 came from or what actual model laptop it goes with, just that it works without going through all kinds of hoops to get the thing installed.

    btw I asked one guy that is using leshct's driver about the watermark thing, and he said even after removing it the driver still worked for him, now this guy has the same setup as mine also. If lsehcat could ever get his work "signed" I think he'd give em a run though.
    and Hoody, the only difference is that, you have a dv7t qe 6c00 and i have dv6t qe 6c00, with the 7690m xt 2gb/intel 3000. do u know if after installed sp58815, on the device manager it will be 7690m xt o 6770? after you installed this driver, can u please paste screenshot to see, how it goes?? thanks
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  7. #287


    VA USA
    Posts : 349
    W8.1up1 Pro x64 w/media center


    Quote Originally Posted by aleseba77 View Post
    Quote Originally Posted by HOODY View Post
    Quote Originally Posted by aleseba77 View Post

    Hi Hoody, and what about this one?

    Re: Switchable Graphics Problem in Windows 8 - Page 2 - HP Support Forum

    you said that the one from Adrenalyne should work?? i have both sp58815 and sp59147, and i dont know what of them use...

    are you going to take the chance with the sp58815??

    HY, well as I said I had several people install the sp58815 one that I know have the "same" setup as my laptop (7690m xt/Intel 3000), and they all said it installed and worked OK on W8. Just that the BF3 game still had problems.

    That's all I need, a working driver on W8 so I can at least attempt to install the damned W8 thing and see how it goes with the rest of my hardware and software.

    I don't know what the sp59147 one is about. As for that matter I don't even know where sp58815 came from or what actual model laptop it goes with, just that it works without going through all kinds of hoops to get the thing installed.

    btw I asked one guy that is using leshct's driver about the watermark thing, and he said even after removing it the driver still worked for him, now this guy has the same setup as mine also. If lsehcat could ever get his work "signed" I think he'd give em a run though.
    and Hoody, the only difference is that, you have a dv7t qe 6c00 and i have dv6t qe 6c00, with the 7690m xt 2gb/intel 3000. do u know if after installed sp58815, on the device manager it will be 7690m xt o 6770? after you installed this driver, can u please paste screenshot to see, how it goes?? thanks
    HY aleseba77

    Well your kinda getting ahead of me homes, I do not have W8 installed as yet, I won't mess with it until I have this driver d/l, I have only dialup ISP and have to wait for somebody. For now I still have my W7.

    OK well as far as I know, from what the other guy said when he installed this driver (sp58815) is that it did show his correct card, so I dono, also remember this stuff seems to be as fluid as quick sliver, things seem to be changing daily, so all you can do is keep eye on what people are trying and what they report, and hopefully its for real, and not BS.

    Other than that its just a waiting game to see who drops the 1st actual working driver, without the user having to be the end point driver developer , know what I mean.

    Its a pain trying to make heads or tails out of all the different drivers being posted, and most don't say what type of model or gpu/apu specs they have, to make a good decision, so I don't/wouldn't mess with anything that isn't being installed on the same hardware as I have.

    If you have W8 installed, and your hardware matches what I said, you can try that one, just make a full image backup, or make sure you have a good restore point set.

    I'm still trying to find out to what model that sp58818 actually came from, all I have is the link to the download.
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  8. #288


    VA USA
    Posts : 349
    W8.1up1 Pro x64 w/media center


    Here is a new driver for this card 7690m xt, posted on notebook review today.

    For Windows 8 (64 bit)

    ftp://ftp.hp.com/pub/softpaq/sp59001-59500/sp59147.exe

    funny though that there is nothing showing up in the driver support page for my dv7t-6c00 yet for updated graphics drivers. These are from notebook review.

    I'm still wondering though since the sp59147 had already been posted I didn't see many having much success, but the sp58815 one did (for W8) funny but we'll see how things go.
    Last edited by HOODY; 20 Nov 2012 at 22:51.
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  9. #289


    Also posted in notebook review:

    Sorry, but I'm hopelessly confused ( at the end of a virus, which doesn't help)
    I have a dv7-4283cl
    Radeon 6300 series and Intel(R)HD Graphics
    I upgraded (questionable terminology) to Windows 8 last week...worked fine for a couple days, then graphics started acting up...desktop page freezing after sleep and/or hibernation, displaying only a few icons and no program windows (not even control panel). I've uninstalled, reinstalled HP's drivers, which are for Windows 7. Got it working, turned off hibernate and sleep (I thought) but the problem persists.
    It's also near impossible to boot into safe mode...it keeps going to automatic repair. When I can, if I uninstall the AMD driver I'm able to boot to Windows, but I get a message that Catalyst needs Attention, then I lose many icons and am basically stuck.
    BTW, booting through to Windows gets me to a blank screen where I can hear Windows start, but only see my wireless mouse icon. HP support refuses to help unless I Recover To 7. I've been reading the thread, but am confused as to what drivers might solve my issues. Is there a clear explanation somewhere I'm missing? Any help would be greatly appreciated...this forum seems full of knowledgable, friendly and helpful people - a godsend. I'm in bed on my Ipad getting ready to sleep off this virus, but will be back on my laptop first thing in the morning.
    Thanks in advance, and don't worry, it's a human virus...


    Edit:
    When I try to install the HPdriver, I get "faled to load detection driver". Also, when I can get into Windows 8, I can't find Catalyst to uninstall it. I don't have much time anyway before it freezes.

    Edit:
    Talked to Microsoft support for 2 1/2 hrs. Was able to delete Catalyst, tried installing HP driver which worked before, but it wouldn't recognize hardware. Also tried AMD site drivers. Kept going to black screen but the support tech could see my computer on hers. Couldn't be resolved - she left me with the Intel driver enabled...AMD unenabled. Said there's a conflict. Have to refresh icons and lost my background. I'll keep looking.
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  10. #290


    Posts : 1
    Windows 8


    The switchable graphics card drivers that will work from HP. The only thing that I had to do, was disable the intel card side and install the Radeon card drivers and catalyst then restart your PC. You might have to play with it a couple times but that is what I found that worked for me and it is using HP drivers that ended up being Radeon (TM) HD 6770M that installed and worked fine and it was the newest drivers on this link below and it downloads via FTP straight from HP site.

    [Drivers] HP dv6-4XXX / dv6-6XXX / dv7-5XXX / dv7-6XXX / ENVY 14-2XXX / ENVY 17-2XXX (INTEL)
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Win 8 AMD Switchable Graphics FAQ
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