Switchable graphics doesn't use my AMD Radeon HD 8670M

ArcHuman

New Member
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1
Hi guys i need help.

I have an Acer Aspire E1-572G (Windows 8.1 64-bit OS) with Intel HD Graphics 4400 and AMD Radeon HD 8670M. When i run games however, my laptop uses Intel card instead of my AMD card.

Things i've tried:
  • Setting application to High Performance in Switchable Graphics
  • Reinstalling AMD/Intel Drivers from both AMD/Intel sites and Acer sites (Used a proper uninstaller to remove all files)
  • Disabling my Intel Graphic Card results in my laptop using Microsoft Basic Rendering Driver
  • Uninstalling my Intel Graphic Card also results in using Microsoft Basic Rendering Driver
  • Using CPU-Z shows AMD Radeon HD 8670M but most information are missing (unknown or 0) unlike Intel Graphics which displays everything. Upon clicking sensor, all my temperatures are set to 0 (which means it's not in use)
  • Using dxdiag shows my Intel Graphics as default driver, not AMD.

I've tried everything i could possibly do so i'm seeking help from experts here. I've seen articles which stated that Windows 8.1 are buggy with Switchable Graphics and may cause problems like these. Is that true?
 

My Computer

System One

  • OS
    64-bit
    Computer type
    PC/Desktop
    Graphics Card(s)
    AMD Radeon HD 8670M
    Screen Resolution
    1366x768
For dual mismatched GPU's like Intel/AMD I recommend using the laptop manufacturers drivers, over doing two separate driver installs. The laptop manufacturers driver is custom tailored for your dual switchable graphics. Which driver are you using now? I haven't had any issues in Windows 8.1 as far as my switchable graphics goes. Mine are AMD/AMD though so I can use a driver right from AMD's web site. I get all kinds of ccc has stopped working messages in Windows 10 though.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
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