How to diag a faulty AMD/ASUS HD8760

cognus

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in need of more experienced wisdom here.
I have a asus m51bc so called "essentio series" minitower that came with a asus branded OEM-only radeon hd 8760.
it does not work well. never has. has seen little use since new in 2013 because of the problem i'm trying to solve.

basically under even a moderate load the graphics card bails in an ugly way. pull the card and put in a known stable sub; in this case a humble GeForce 640 card, the system is bulletproof under heavy load. so the underlying hardware etc seems ok.
the power supply is around 450W and there are two dimm's, 6gb+6gb, and a low power wifi card in a pci slot. the processor is one of the amd fx 8-core.

how do I determine if the 8760 is at fault? benchmark/diags suite? which? source? link?
what would you suggest to try to bring the card into tolerable limits, assuming the card is not technically "faulty" ??
 

My Computer

System One

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    Win 8.1, Win 10P, Win7-all, RIP XPP, 'droid 2.2, 2.3,4.x, 5..IOS,
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    PC/Desktop
    System Manufacturer/Model
    many: E5440, 430 G1, E45, G4-1117DX, X120E, DC7600, X83VB-X2, NC10, Droids, Galaxy,
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    too many
    Motherboard
    ditto
    Memory
    ditto
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    ditto
    Internet Speed
    30mbps

My Computer

System One

  • OS
    Win 8.1.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo E525
    CPU
    AMD A4-3300M @ 2,0GHz
    Memory
    6GB DDR3 1333MHz
    Graphics Card(s)
    AMD Radeon HD 6480G 512MB shared
    Sound Card
    Creative Sound Blaster X-Fi Surround 5.1
    Screen Resolution
    1366x768
    Hard Drives
    WD 465GB
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    Fusion Tweaker
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    Logitech K360
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    Logitech M705
    Internet Speed
    50/50 MBps
    Browser
    Yandex
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    No AV & No Firewall
    Other Info
    Headphones: Sennheiser RS170
Can you try the card in another machine?
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
Tari, that is the one I settled on. some of the others out there load too many variables into the software mix so I deferred those and used the open gl one below.
as to the other suggestions - I have another sys coming in over the weekend for a job and will try the card in it - vastly different system - all intel, quad i5 etc..
The power supply I did not take note of brand - something asus uses in pre-builts. it has little load on it. watching the monitoring widgets, no stress.

software-wise I had the system driver/remnant free on 2 separate runs : the card is basically a radeon 7770 rebranded - I do not know what is done to the video bios itself, whether it is 'normal' or asus-tweaked for some reason. not many of these are out there in the wild so hard to get info and Asus isn't supporting well [there is no driver for the card on the machines download page, and not much else for that matter]. I ran it with the AMD Catalyst full suite, whereby it comes up as the HD 8760. fails with even the lightest "benchmark" suite, fails of course with a lightly loaded stress test. it never completed any single test run. Unloaded all that, cleaned out all the AMD remnants again until there was nothing left but the MS generic vga. Next run I fetched the driver windows update has for it: it is the generic WDDM for windows 8.1 - comes up as HD7770. Ran benchmark again and got the hard crashes. I note that the longer the card stayed powered up, the artifacting changed/worsened. Whatever was amiss was causing a bizarre retention of error such that, on restarting the system [which had to be shutdown the HARD way... btw.. the power-button shutdown was ineffective] during POST the display was corrupted with big vertical noise bands painting the display, well prior to Windows even loading. These would clear if one bleeds charge off the capacitors completely, but would retain through mere power-cycling or restarts.

Only 2 system BIOS's have been published for the box. The first one seemed to indeed have some sort of Video tweaking embedded, as when I installed the 'reference card' nvidia 640 GT I got a message from BIOS saying it had altered the video setup to avoid damaging the card: "Press F1 to continue; F2 or DEL to enter Setup" - well, the latter is of no value since there are NO video settings available in the Advanced section of the Setup UI. none whatsoever. However, after updating to the later BIOS, I got no such message when switching cards.

The Nvidia 'ref' card sailed through all sorts of benchmarking and stressing - no issues whatsoever.

I don't know what else to do. I hate to assume the card is defective without a precise test or root-cause but it shows no stability under any circumstances I could muster.
 

My Computer

System One

  • OS
    Win 8.1, Win 10P, Win7-all, RIP XPP, 'droid 2.2, 2.3,4.x, 5..IOS,
    Computer type
    PC/Desktop
    System Manufacturer/Model
    many: E5440, 430 G1, E45, G4-1117DX, X120E, DC7600, X83VB-X2, NC10, Droids, Galaxy,
    CPU
    too many
    Motherboard
    ditto
    Memory
    ditto
    Graphics Card(s)
    ditto
    Internet Speed
    30mbps
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