Windows 8 and 8.1 Forums


Video Card Unable to be Detected

  1. #1


    Posts : 25
    Windows 8.1 64bit

    Video Card Unable to be Detected


    This is a fairly new system that I have conjured and I am a fairly new person to the world of computer parts. I've been trying to enable the video card so that I may use it to play beautiful games, however, the motherboard has other plans for me. It wants me to suffer. I've talked to multiple people about trying to get the card to work, and all of them have failed to figure out the issue. So far, the AMD drivers should be uninstalled, the card appears to be in a working state, (although the outside may be lying to me), and the integrated graphics should be disabled. With all of this in mind, why is the card not being detected? I turn to this forums in the name of the turtle to solve such a problem.

      My System SpecsSystem Spec

  2. #2


    Just to clear some questions, does it POSTs BIOS when you turn computer on or do windows load at all ?
    Do you have extra power connected to video card ?
      My System SpecsSystem Spec

  3. #3


    Posts : 25
    Windows 8.1 64bit


    The computer does POST Bios, Windows does load and I have enough power connected to the video card.
      My System SpecsSystem Spec

  4. #4


    Than it's most probably driver problem. Did you try removing drivers with: Download Display Driver Uninstaller - MajorGeeks and that install: 4.12 Omega drivers: Download Drivers ? More precisely : Desktop
      My System SpecsSystem Spec

  5. #5


    Posts : 25
    Windows 8.1 64bit


    I did use DDU and then try to install the Omega Drivers. However, each time I attempted to install the new drivers, my computer would crash and be forced to reboot.
      My System SpecsSystem Spec

  6. #6


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Are we saying when the Video Cards drivers are uninstalled, card is working, sorry if i seem confused by your first post ?
    Rarely ever have to disable an integrated video card when installing a Discrete card (PCI Slot) .

    If not detecting it at all with or without drivers, try reseating card again, first uninstall drivers How-To Uninstall AMD Catalyst Drivers From A Windows Based System Usually do not need third party uninstallers do this.

    BIOS update may or may not solve this, can also look in the BIOS make sure possibly certain setting for PCI-E slot as this board is back from 2012, highly doubt need to change anything there, take look at Gigabytes site GIGABYTE - Motherboard - Socket AM3+ - GA-78LMT-USB3 (rev. 4.1)

    Correct drivers should be here for this ASUS Card Graphics Cards - R9290-DC2OC-4GD5 - ASUS

    Any possibility can check this card on another system ? Mostly as said driver issue, but need to know if card is not defective in any way.
      My System SpecsSystem Spec

  7. #7


    Posts : 25
    Windows 8.1 64bit


    I do not have another system to check the card, sadly. The card drivers are uninstalled and I have already done those steps to uninstall the drivers.
      My System SpecsSystem Spec

  8. #8


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    O.k. not everyone does have another PC check it on, just another way make sure of defect. Did you try to reseat the card ? Try drivers from ASUS site i shown you, as this is a AMD card ?

    Let's start from beginning. Purchased this card put it in, installed AMD drivers, then check the Device manager see if card was listed under Display and it wasn't? What made you feel it was working off your integrated card ?

    Check also from system information, at run command type msinfo32 go to components click + go down to display, see if it shows there.
    What i want to know is what is giving you a picture if not this card or do you have a picture on screen ?
      My System SpecsSystem Spec

  9. #9


    Posts : 25
    Windows 8.1 64bit


    I first felt that my system was running off of the integrated graphics since after I had installed it and ran League of Legends, the speed of the game was slow. Checked device manager and the card was not detected.

    The system is currently running off of the integrated graphics, or ATI Radeon 3000.
      My System SpecsSystem Spec

  10. #10


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Quote Originally Posted by Levande View Post
    I first felt that my system was running off of the integrated graphics since after I had installed it and ran League of Legends, the speed of the game was slow. Checked device manager and the card was not detected.

    The system is currently running off of the integrated graphics, or ATI Radeon 3000.
    Question, what is listed in Device Manager under Display ? When this Radeon card is installed,integrated card ?. Do you get the correct drivers from ASUS site or even AMD's site ? Did you check msinfo32 i told you of or try reinstall card inside case again ?
      My System SpecsSystem Spec

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Video Card Unable to be Detected
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