Windows 8 and 8.1 Forums


HDMI port not working/detecting external monitor

  1. #1


    Posts : 2
    windows 8.1

    HDMI port not working/detecting external monitor


    I have a lenovo b570e laptop and am running Windows 8.1.

    I recently bought a new monitor (ASUS ve248h) to use as a dual monitor along side my own laptop however upon connecting the HDMI cable with the monitor it doesn't appear to work. I have tried updating the drivers and the hdmi port does work while I am connecting to my LG tv using the hdmi port. I have used various cables including the one that connects it to the tv however so far without success.

    I am a bit clueless as to why it would work with the tv and not the monitor also my brothers laptop (which has Ubuntu) does successfully connect to the monitor.

    Any help would be much appreciated and Thanks in Advanced

      My System SpecsSystem Spec

  2. #2


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Welcome to the forum!

    Are there any settings in the monitor menu that might affect it?
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    windows 8.1


    Quote Originally Posted by popeye View Post
    Welcome to the forum!

    Are there any settings in the monitor menu that might affect it?
    I cant find anything that would indicate that I have fiddled around with the monitor however there doesn't appear to be a menu issue.

    Also just additional information I have tried to reinstall my visual cards and other drivers however one thing that is bothering me is on the screen as attached below:

    Click image for larger version
    while there is as visible an option for VGA however no such option for HDMI could this be indicative of anything or is that normal?
      My System SpecsSystem Spec

  4. #4


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    I'd find another computer to try it on. If still doesn't work, take it back.

    EDIT: Never mind, I see you said it does work on your brothers computer.
      My System SpecsSystem Spec

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