Windows 8 and 8.1 Forums

External ASUS VE228H not recognised by Win 8.1

  1. #1

    Posts : 2
    Windows 8.1 64bit

    External ASUS VE228H not recognised by Win 8.1

    Hi, I'm new to the forum so apologise in advance if I'm a little technically incompetent. I have viewed other similar posts on this forum but none seem to have the same specific issue that I'm facing.

    I have just bought a new HP Envy 17 and am attempting to connect two external ASUS VE228H monitors, one via a direct HDMI cable and the second to a USB port via a UV +39.

    Cables and monitors all work fine on another laptop but the new computer does not recognise the two monitors at all. The Intel(R) HD Graphics driver is up to date, as is windows but still in the Screen Resolution area, they do not appear. I have also been through the process of uninstalling, cleaning (via Displaylinks 'Cleaning Tool') and re-installing the Displaylink driver but still not luck.

    Extremely frustrating! Please could someone help?

    Much appreciated and thank you in advance.
    Last edited by chipps24; 20 Jan 2015 at 16:18.

      My System SpecsSystem Spec

  2. #2

    Posts : 2
    Windows 8.1 64bit

    Hi, for anyone interested, I rang HP support and they remoted into my system and whilst changing the settings and manually updating drivers they now seem to work, however one monitor still does not work with HDMI directly, only through the USB adapter.
      My System SpecsSystem Spec

External ASUS VE228H not recognised by Win 8.1
Related Threads
External hard drive not recognised in Drivers & Hardware
Hi first post here. My portable hard drive stops showing up all of a sudden. It is connected to a USB hub. When I go to 'Disk Management' in 'Computer Management', the hard drive shows up as Unknown - Not Initialised. Also this hard drive works while not using the USB hub, and the USB hub works as...
I'm trying to use an external Samsung TV/monitor (model LN-T2642H) through HDMI. The native resolution of the monitor/TV is 1360X768, which is also the native resolution of ASUS T100. If I try to use the monitor/TV as the only display, the device selected is Generic PnP Monitor and the native...
Device not recognised in Drivers & Hardware
Upgraded laptop, old Toshiba Tecra, to Windows 8 but find software doesn't recognise Vodafone K4201 Mobile Dongle or SanDisk Cruzer Blade. Has USB Dongle registered as Remote NDIS Internet Device and SanDisk as a Remote Disc Reader. Have tried to update USB drivers via Toshiba and SanDisk but had...
Solved USB Device not recognised in Drivers & Hardware
Hello, Recently my "PS to PC Converter" USB device, as shown in image was not recognized by my laptop. It was working fine as of yesterday, where I was playing FIFA with my friend. Then today when I plug it in, it says USB device not recognized even though I can still on the analog but the...
asus external subwoofer in Sound & Audio
hi guys! i just want to know if the asus sonic master external subwoofer is compatible with other laptop lie lenovo g580? because my friend gave me this subwoofer and connect it to my lenovo laptop.but the sound coming out is very there anything i can do? please help guys..thanks in...
usb devices not recognised in Drivers & Hardware
Hello all recently, I updated my Ipad but following that, I couldn't get it to connect to my Windows 8 PC ( I spent 3 hours on the phone to Apple and they couldn't sort it); then the PC stopped recognising my android phone and today, I tried to connect a camera. I also tried to install new video...
USB device not recognised in Drivers & Hardware
Hello, i have my smartphone's docking station connected to usb and im getting error "USB device not recognised", in Windows 7 there was an option in Device Manages "Don't tell me about USB errors" but i cant find it in Windows 8. Any1 know where is it or how to fix it. Thanks.
Eight Forums Android App Eight Forums IOS App Follow us on Facebook