window 8 metro apps load not properly due to intel hd 4000

Rockmee

New Member
Messages
2
Hello i just got a new laptop with Windows 8 single language.graphics card- intel HD 4000. when this card is active and i try to use metro apps or any of the tiles where there would usually be a white background there is now just black flickering parts it sort of feels like the HD 4000 cant handle it i updated the software for the HD 4000 but it still happens.i upload a youtube video url regarding this problem
https://www.youtube.com/watch?v=rbIivKa-xEM&feature=youtu.be
any help would be appreciated...
 

My Computer

System One

  • OS
    windows 8
Welcome to the forum!

I have an HD 4000 beside the Nvidia 730m, they both work fine with metro apps. More specs would help. What make/model laptop?
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
Double curse. A Dell plus Intel CPU with AMD graphics. Sorry, just not a good combination IMO. Maybe someone will post who also has one. Make sure you use drivers from Dell site and don't let windows update them.

If new, you may want to consider returning it. Should work right out of box without graphics issues.

Curious why you haven't updated to 8.1? May not want to if returning it.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
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