Windows 8 and 8.1 Forums


window 8 metro apps load not properly due to intel hd 4000

  1. #1


    Posts : 2
    windows 8

    window 8 metro apps load not properly due to intel hd 4000


    Hello i just got a new laptop with Windows 8 single language.graphics card- intel HD 4000. when this card is active and i try to use metro apps or any of the tiles where there would usually be a white background there is now just black flickering parts it sort of feels like the HD 4000 cant handle it i updated the software for the HD 4000 but it still happens.i upload a youtube video url regarding this problem
    https://www.youtube.com/watch?v=rbIivKa-xEM&feature=youtu.be
    any help would be appreciated...

      My System SpecsSystem Spec

  2. #2


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Welcome to the forum!

    I have an HD 4000 beside the Nvidia 730m, they both work fine with metro apps. More specs would help. What make/model laptop?
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    windows 8


    dell inspiron 15r 5521
    amd hd8730
      My System SpecsSystem Spec

  4. #4


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Double curse. A Dell plus Intel CPU with AMD graphics. Sorry, just not a good combination IMO. Maybe someone will post who also has one. Make sure you use drivers from Dell site and don't let windows update them.

    If new, you may want to consider returning it. Should work right out of box without graphics issues.

    Curious why you haven't updated to 8.1? May not want to if returning it.
      My System SpecsSystem Spec

window 8 metro apps load not properly due to intel hd 4000
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