Windows 8 and 8.1 Forums


MSI z87-GD65 wont recognize any PCI-e cards

  1. #1


    Posts : 25
    Mac OS X 10.6.8

    MSI z87-GD65 wont recognize any PCI-e cards


    I have a customer who brought in a gaming rig he "assembled" himself.....Needless to say there were issues. It will not recognize any PCI-e cards at all. The symptoms when his card is installed are a simple attempt at powering up but an instant later it powers off. With my card it powers on but shows no video. The only way to get video is to completely remove all external cards and run with the onboard card. The power switch on top is also non responsive but I think I can work through that by relocating it. Any ideas? My extra pci-e card may be burnt as well as I pulled it out of a similar system and it has been sitting unused for quite some time. The system also has Kracken water cooling which works fine. Any ideas? I'm a lot more break fix than gaming rig in my work. Maybe I'm missing a bios setting?

      My System SpecsSystem Spec

  2. #2


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    First question has to be what motherboard and are all latest drivers/BIOS installed for it?

    Some more specific info on the specs would sure help.
      My System SpecsSystem Spec

  3. #3


    You should really try with a KNOWN GOOD Gpu and in other slots if it has any. Many times if improperly installed or install/remove components without complete power off, card or slot may be damaged. It also may be necessary to turn IGP off in BIOS for a discrete GPU to work. There could be some power problems too. GPU needs added power ?. Too powerful for PSU ?. Any physical damage to card or PCIe slot ?
      My System SpecsSystem Spec

  4. #4


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    And I see the MB is in the title. Guess I was more tired last night than I realized. What a maroon!
      My System SpecsSystem Spec

  5. #5


    Posts : 25
    Mac OS X 10.6.8


    Thanks for the ideas guys! I wish I had another PCI-E card to try after I try all the other options! I wasn't going to be snarky Popeye haha don't worry. It's very possible he damaged the GPU when he installed the Kracken cooling system. I will update you guys on my progress!
      My System SpecsSystem Spec

  6. #6


    Posts : 25
    Mac OS X 10.6.8


    So I disabled IGP with no change. I'm just gonna pick up a cheap $9 pci-e card that I know for a fact is good and go from there.
      My System SpecsSystem Spec

  7. #7


    Posts : 25
    Mac OS X 10.6.8


    Update: Ordered the $10 video card, installed it, worked perfectly. Ordered a replacement video card for the customer, installed the water cooling system and the bracket, booted, got about 20 seconds of video and the screen went black again. I troubleshot within windows and it wasn't even recognized as a device. I uninstalled it from the original PCI-E slot and installed it two lower. When I booted, the card started to smoke and immediately burnt. After pulling the cord, I saw that the card was flexing under the heavy weight of the cooler. I installed the bracket and cooler properly,. I noticed that there were no attachment points for the bracket on the card on one corner nearest the slot, and that it was slightly flexed. I believe my customer got the wrong bracket and each time the card was installed it flexed more. Thoughts?
      My System SpecsSystem Spec

  8. #8


    Posts : 25
    Mac OS X 10.6.8


    Update, still need help. I got a replacement EVGA with a warranty repair. I installed the card with the bracket and aftermarket system and got literally the same result. What gives?!
      My System SpecsSystem Spec

  9. #9


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    All I got left is like CountMike already said, might not be getting enough power.
      My System SpecsSystem Spec

  10. #10


    Posts : 25
    Mac OS X 10.6.8


    It has a 1000 watt power supply.
      My System SpecsSystem Spec

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MSI z87-GD65 wont recognize any PCI-e cards
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