Windows 8 and 8.1 Forums


Black screen on notebook after Intel HD 3000 update

  1. #1


    Posts : 2
    Windows 8.1 x64

    Black screen on notebook after Intel HD 3000 update


    I've installed Windows 8.1 on a Medion Akoya P6634 sporting a Intel HD3000 and a GeForce GT630M.

    I had to disable Windows Update because the notebook's screen becomes black after it performed some updates.
    Hooking it up to another screen via HDMI works but I can't activate the notebook's screen anymore.

    So I tried installing the latest Intel 3000 HD driver manually (like described here https://communities.intel.com/message/248260). It says that the latest display driver is already installed.
    When I install the Intel 3000 HD driver via the executable the screen becomes black after hearing the "device disconnected" sound.

    When it happened the last time all I could do was switching to safe-mode and disabling the Intel HD 3000 altogether.

    Installing the latest GeForce-driver has no effect whatsoever. All the time the notebook's display is running at a 1024x768 resolution (native resolution is 1366x768).

    Do you have any ideas what else I can do besides going back to Windows 7?

      My System SpecsSystem Spec

  2. #2


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Welcome to the forum!

    Bit unusual computer you have there. Could look at BIOS settings and see if there are graphics settings that you can change. Look for something like dynamic or discrete.

    Also try the drivers on the manufacturers site: Treiber - MEDION Deutschland
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1 x64


    Yeah, this notebook is a shithole. Luckily not mine but I still want to help out my friend.
    I just installed the GPU vendor drivers for both the GeForce and Intel HD 3000 from their website but it didn't help.

    In BIOS there's no such setting.
    There's a BIOS update available but it says my computer is not suitable for it (d'oh).
      My System SpecsSystem Spec

  4. #4


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    I don't speak German. Do they have phone support?
      My System SpecsSystem Spec

  5. #5


    Posts : 153
    Win8.1 64 bits Ent- Pro


    i have an intel 3000 with an nvidia gt 540 on an asus, all is ok. Try this one and latest from nvidia
    Click image for larger version
      My System SpecsSystem Spec

Black screen on notebook after Intel HD 3000 update
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