Windows 8 and 8.1 Forums


AMD Switchable Driver installed but not working

  1. #1


    Posts : 5
    Windows 8.1 Pro

    AMD Switchable Driver installed but not working


    Hey Guys!

    Toshiba Satellite L50B Windows 8.1 pro 64bit
    Intel Core i7 4510
    RAM 8 Go
    AMD Radeon R7 M260 2GO + Intel HD Graphic 4400


    So in Device Manager i have both drivers installed from Toshiba's website

    Click image for larger version


    Click image for larger version

    Click image for larger version

    *I checked the hardware id of both of them and they're not the same.

    But when i screen resolution>advanced settings i only find the intel internal card with total memory 1.7 gb, and both dedicated and system memories with 0MB

    Click image for larger version

    i tried installing the driver from the amd site but nothing changed, also disabled the intel graphic card but still the amd didn't show up it says microsoft basic display with 253MB total memory.
    Any help would be greatly appreciated

      My System SpecsSystem Spec

  2. #2


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    That is all that will show up in that screen. The default graphics is Intel unless you are under heavy load like gaming. If you right click on your desktop you should get CCC menu to control when the AMD graphics is used.
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8.1 Pro


    Quote Originally Posted by popeye View Post
    That is all that will show up in that screen. The default graphics is Intel unless you are under heavy load like gaming. If you right click on your desktop you should get CCC menu to control when the AMD graphics is used.
    Thanks for the response

    I have this game (not heavy actually) i should play it with 900 to 1000 fps with AMD HD 6*** but with my new pc even if i put it on high performance in the ccc menu it only stays near 120 fps.

    I'm not sure if this what actually should look like because it was showing 6k total graphic memory before but i messed up by disabling the intel card (i thought the amd will work alone) but when i enabled it, it only shows 1792 mb.
      My System SpecsSystem Spec

  4. #4


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    You should not disable the Intel graphics, they work together. My screen shows exactly the same as yours, 1792mb, that is the system reserved memory for the Intel graphics, not the AMD. I have Nvidia, not AMD but again the same as yours as far as the Intel being the default.
    You can use something like GPU-Z to monitor the AMD graphics in the background while you play a game. Then you can go back and look to see if it is being utilized and how much.
    You can also tell CCC to use the AMD graphics for the game you are playing.
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8.1 Pro


    Did that, it shows that when i play a game the load on the AMD card increases.

    Thank you so much for the help. i was just confused. lol
      My System SpecsSystem Spec

  6. #6


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Quote Originally Posted by Haythem91 View Post
    Did that, it shows that when i play a game the load on the AMD card increases.

    Thank you so much for the help. i was just confused. lol
    Hey, not a problem, it is how we learn. Glad you got it figured out!
      My System SpecsSystem Spec

AMD Switchable Driver installed but not working
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