Windows 8 and 8.1 Forums


cannot change screen resolution

  1. #1


    Posts : 1
    Windows 8.1

    cannot change screen resolution


    hello!!
    i think i've had this problem for a few weeks, because my computer has been running a tad bit slow.
    so i have a gateway NE56R41u.
    i got it for my birthday and its really great i love it
    with that aside, today i played the sims 3 when it has a warning about my graphics card or whatever, so i went to my screen resolution to see if i can fix the problem.
    unfortunately, the place where i can choose what my resolution is greyed out, so i cannot change a thing.
    heres a picture, but please help!!
    Click image for larger version

      My System SpecsSystem Spec

  2. #2


    Posts : 13
    Windows 8.1


    Dear xyanophobia,
    This Is A Very Frustrating Problem Isn't It.
    I Understand That You Got This Computer As A Gift.
    Therefore It's My Pleasure To Help You
    Consider Reading This Link For Help
    Driver - Install in Device Manager in Windows 8[1]=Hardware%20and%20Drivers

    Thank's
    Hoped This Helped
    TheTechQuickie
      My System SpecsSystem Spec

  3. #3


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    If its an LCD display you should run it at its recommended native resolution. Anything else can result in a poor quality image.
      My System SpecsSystem Spec

  4. #4


    Posts : 11
    Windows 8.1 Pro


    Install your Graphic Card driver.
      My System SpecsSystem Spec

  5. #5


    Most laptops have the res of 1366x768 and it is fine and if you want more plug in a 1080p monitor or use two 1366x768 monitors if your Graphics Card can handle it.
      My System SpecsSystem Spec

cannot change screen resolution
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