Windows 8 and 8.1 Forums


Problem Catalyst for Radeon HD8530M on ASUS X452CP

  1. #1


    Posts : 5
    Windows 8.1

    Problem Catalyst for Radeon HD8530M on ASUS X452CP


    I've bought new notebook Asus Model X452CP and using windows 8.1 Build 9600 64bit has Dual VGA Intel HD 4000 and Raden HD 8530M

    The problem is when using driver Catalyst VGA ATI from Asus CD Driver (Win 8, 64 bit), many application has stopped running, like Power4Gear, Paint,etc. Why?

    Already update from Asus Website, the problem is same.

    When using last driver from AMD, working, now is Catalyst detected my card as R5 M240 instead of HD8530M?

    *Update windows regularly.

      My System SpecsSystem Spec

  2. #2


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    Hey mate, uninstall all Asus drivers for graphics, restart, and try using the recommended driver from the Asus website. You will have to select support, select download, and then enter 'X452CP' into the space where you search for the proper downloads.

    Install the latest recommended driver (Under VGA). If there is no option for it for Windows 8.1, use the 8 drivers
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8.1


    Thanks a lot for your advise..

    Now my Laptop working well after update using last driver from Asus.com as you advised.

    ATI = VGA_ATI_Mars_PX55_Win8_64_VER1310110000
    INTEL = VGA_Intel_Win8_64_VER917103114

    Do not using VGA driver on CD, coz not compatible with WIndows 8.1
      My System SpecsSystem Spec

  4. #4


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    I'm glad, and thank you for the update

    Take care mate
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8.1


    Quote Originally Posted by DustSailor View Post
    I'm glad, and thank you for the update

    Take care mate
    Morning, Dusty..

    Everything looks fine until I do WIndows Update (+/-800mb), My Laptop is going blank screen with active cursor only but show nothing.

    What happened again?
      My System SpecsSystem Spec

  6. #6


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    Give it some time to display something, say 5 minutes. It should say something about not to turn off computer, or installing updates. Sometimes it takes a while. If you do see such a message, then let it go until complete.

    If it remains dark, then we can start by attempting to restore via OPTION One here: System Restore - How to Do in Windows 8

    After that, we'll work on making sure you have all your drivers installed, and then take updating windows slowly, say 100MB worth of updates at a time.
      My System SpecsSystem Spec

  7. #7


    Posts : 5
    Windows 8.1


    I've already Create A Restore point before doing windows update.

    But it's not working well,nothing display (blank), just active cursor.

    Help me....
      My System SpecsSystem Spec

  8. #8


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    If it doesn't display anything, then just restart it from the case. See if you can restore through the tutorial I posted, but it may work without a restore.
      My System SpecsSystem Spec

  9. #9


    Posts : 5
    Windows 8.1


    Ok. Windows update Intel HD4000 driver automatically (Without Windows Update Menu) to version 10.18.330, when I rolling back driver to 9.17.10.3114 doesn't blank again.

    Same case with me DO NOT DOWNLOAD INTEL HD 4000 GRAPHICS DRIVER UPDATE FROM WINDOWS - Microsoft Community
      My System SpecsSystem Spec

  10. #10


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    That is correct, you should only get all the drivers from the Asus website.

    If you haven't already, go back to the Asus website and install all the updated drivers for your computer.

    You will need Intel Management Engine Interface, Intel Chipset Driver , Audio driver, LAN driver, and the Intel Graphics Accelerator Driver (though this one you may have already installed).

    Any time windows offers updates for hardware, such as your monitor, GPU, really anything, decline it. It has far too many misses for it to be trusted. If I can recall, they are usually listed as optional updates.

    Glad you found the cause! I had an inkling that such a hardware update was the reason for your trouble this last time around.
      My System SpecsSystem Spec

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Problem Catalyst for Radeon HD8530M on ASUS X452CP
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