Windows 8 and 8.1 Forums

GTX 780M - Driver not working?

  1. #1

    Posts : 2
    Windows 8.1

    GTX 780M - Driver not working?

    Hello everyone!

    I have a graphic driver issue I need help with. Here is the situation;

    • I had opened up GeForce Experience and automatically updated my graphic drivers.
    • The updater crashed while updating.
    • Tried to update again and it gave me the message saying my driver was up to date no need to update.
    • Opened up Steam and tried to play a few games and they all crashed. I also noticed games outside steam were very sluggish.
    • I checked device manager and only my onboard video card was shown. My high performance card was no longer listed under display.
    • So I uninstalled GeForce experience and the driver then reinstalled an earlier driver version (I was advised on GeForce forums that I could just install the previous version and it should 'roll back').
    • Same problem, my games would crash and things were slow.
    • Removed those drivers and reinstalled earlier ones.
    • Rinse and repeat removing and installing different version drivers 3 times.
    • After being advised not to use GeForce Experience to update my drivers and to go to the manufacturer website I did so.
    • I removed my current video driver and installed the one I downloaded from manufacturer.

    Throughout this whole event certain drivers make my video card not appear in device manager and require me to install a different driver on it to get the card to display. It's a total nightmare and I'm sorry but everything worked 100% fine until GeForce Experience crashed on me.

    Currently; my video card is shown in device manager the driver seems to be installed and my games do in fact work. The problem is the FPS rate is extremely low. Before this issue I was having around 240 FPS inside certain steam games which I'm now getting 80. Before I updated the graphics driver my entire laptop worked extremely well and I've yet to have any issues. With that being said; I believe that if I could completely uninstall the graphic driver and reinstall the one I had before all this mess occurred things would be back to norm.

    I don't now how to figure out what version I used to have and I'm not so sure I'm uninstalling the driver completely. (I'm in device manager just selecting uninstall) I'm willing to roll back my laptop a few days but I do not have restore point created. Maybe the driver is not installed correctly?

    If anyone has any advice on this topic it would be highly appreciated. A different way to uninstall the driver or maybe a way to freshly install the video card, I don't know. Hell, if I knew a very simple way to restore my laptop to the way it was when I got it I'm willing to do that as a last resort. Everything I have is backed up.

    Thanks for you time I appreciate anything that can help.

    System Specs:
    OS. Win 8.1
    CPU. i7-4700MQ
    GPU. GeForce GTX 780m
    Ram. 16gb
    Make / Model Dell - Alienware 17.

      My System SpecsSystem Spec

  2. #2

    Posts : 2
    Windows 8.1

    Reinstalled windows, was a long process but it worked.
      My System SpecsSystem Spec

GTX 780M - Driver not working?
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