Windows 8 and 8.1 Forums


Switchable Graphics Not working

  1. #1


    Posts : 55
    Windows 8.1

    Switchable Graphics Not working


    I have HP Envy M6 1102tx with 2GB Radeon Switchable Graphics card but Catalyst Control Center can't be started.... Tried updating the ATI Radeon and Intel HD Graphics drivers and still not working. I am running Windows 8.1 64-bit

      My System SpecsSystem Spec

  2. #2


    New Zealand
    Posts : 23
    Windows 8.1 Pro, 32-bit


    I had success as follows - you may want to give this a try:


    1. Make sure you have the latest drivers for both graphics cards installed - Windows Update should take care of that.
    2. Check for the ccc2_install.exe object on your system - I found it at location c:\Programs Files\AMD\CCC2\Install\ccc2_install.exe (dated 13/12/2013 so looked original)
    3. Run that ccc2_install.exe and it will install and place an icon on the task bar (or on the desktop) which will allow the Switchable Graphics feature to be configured for running. Typically you can set programs or functions to run on low power graphics (those on-board) or the high power discrete graphics card ie. AMD Radeon HD 7600M Series card.


    You can configure these settings as preferred or leave the default settings as they are and I believe it manages the switching process itself.

    Please report back on the results so others can benefit - good luck.
      My System SpecsSystem Spec

  3. #3


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    I had AMD+Intel for several years. I found leshcatlabs.net to be my savior when it came to drivers. The problem with that configuration is AMD and Intel hate each other.
      My System SpecsSystem Spec

  4. #4


    Posts : 55
    Windows 8.1


    Problem solved, I downloaded the latest amdcleanuputility, 14-4-mobility-win7-win8-win8.1-64-dd-ccc-whql.exe(ATI Catalyst driver) and win64_153318.exe(From Intel.in) and I uninstalled the AMD drivers and stuff with amdcleanuputility and uninstalled both Display adapters from Device manager...

    Then restarted the PC, installed =14-4-mobility-win7-win8-win8.1-64-dd-ccc-whql.exe (then restart) and then installed win64_153318.exe(then restart) and the problem is fully resolved.
      My System SpecsSystem Spec

  5. #5


    New Zealand
    Posts : 23
    Windows 8.1 Pro, 32-bit


    That's good news.

    In my case, I never did figure out whether this functionality was working or not when I purchased the laptop or whether it was crippled when I upgraded to 8.1.

    I was just so pleased to get it working I just moved on
      My System SpecsSystem Spec

  6. #6


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    In a lot of cases you need to install the driver offered by the laptop manufacturer. Its custom modified for the on the fly switch from one GPU to the other. Installing the two separate drivers often causes issues with each one fighting with the other one. I'm lucky, my laptops dual graphics are AMD - AMD, so I can go right to AMD for the driver. The dual graphics is a nice feature, when it works.
      My System SpecsSystem Spec

  7. #7


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Mine is Intel + Nvidia and works well also. They have a good working relationship unlike AMD and Intel. Knowing what I do now, I would never buy another Intel + AMD laptop. Had several in the past and was always struggling with drivers.
      My System SpecsSystem Spec

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