Display driver stopped responding and has recovered error

dc2000

Member
Messages
69
Location
Portland, OR
I am using the latest version of Windows 8.1 on my desktop computer. Once in a while I get this popup that gives me the "Display driver stopped responding and has recovered" error:

1.jpg

I recently went to the Intel site and downloaded and installed an update to their driver, but that didn't help.

Shall I be concerned about this error? And is there any way to fix it?

PS. I checked the Windows Event Log for any errors and there's only one warning in the system log that says this:

Display driver igfx stopped responding and has successfully recovered.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700 (customized)
    CPU
    Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
    Motherboard
    Intel Z87
    Memory
    32 GB
    Graphics Card(s)
    Haswell on-board, 2 GB VDRAM
    Sound Card
    Haswell on-board
    Monitor(s) Displays
    Acer / DVI
    Screen Resolution
    1680x1050
    Hard Drives
    C: Mushkin Scorpion PCle SSD, 222 GB
    D: Samsung SSD 840-series, 238 GB
    E: Samsung SSD 840 eVo, 500 GB
    F: WD (Red) HDD, 2 TB
    PSU
    Dell standard
    Case
    Dell standard
    Cooling
    Dell standard
    Keyboard
    Logitech K120
    Mouse
    Infrared wired mouse from Microsoft
    Internet Speed
    Comcast DSL
    Browser
    Google Chrome, Mozilla Firefox, IE
    Antivirus
    Windows 8 built-in
I've had it happen to my NVidia driver but once and when their new driver came out my problems went away. If this is a recurring problem, one solution is to do a clean install of your Intel drivers, scrub the old ones out and install the newest driver fresh. It can cause quite a few issues otherwise.

Do a clean driver install and then see if it fixes your problem.
 

My Computer

System One

  • OS
    Windows 10 64-bit/ Windows 8.1 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Desktop: Allison Designs by Austin Computers / Laptop: Toshiba Satellite L50-A006
    CPU
    Intel Core i5- 4590/ Intel Core i5 processor 4200U
    Motherboard
    Gigabyte H97M-D3H/ ?
    Memory
    16 GB Kingston at 1600 Mhz/ 4GB
    Graphics Card(s)
    Gigabyte Geforce GTX 760 OC Windforce (2 GB/256-bit)/ nVIDIA GeForce GT 740M 2GB
    Sound Card
    Onboard Audio'
    Monitor(s) Displays
    AOC 2216Vw 22"/ 15.6" Widescreen HD LED Backlit Display
    Screen Resolution
    1680*1050 / 1366*768
    Hard Drives
    2 TB Western Digital Black Caviar Drive (7200 RPM)/ 750GB (5400rpm) with Toshiba HDD Accelerator
    PSU
    Coolermaster 750W VS Series 80+ Gold Power Supply (Desktop Only)
    Case
    Corsair Carbide SPEC-02 Mid Tower Gaming Case (Desktop Only)
    Cooling
    Two Case 120 mm fans and GPU, CPU, PSU cooled by own fans respectively. (Desktop Only)
    Keyboard
    Microsoft Wired Keyboard Desktop 600 (Desktop Only)
    Mouse
    Microsoft Wired Mouse 600/ Toshiba Touchpad and Logitech Mouse
    Browser
    Internet Explorer and Google Chrome
    Antivirus
    Norton 360 by Symantec
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