Windows 8 and 8.1 Forums


'Display driver has stopped working but has recovered'

  1. #1

    'Display driver has stopped working but has recovered'


    Hi, im using windows 8.1 64 bit and everytime I open Photoshop cs6 for the time after a boot I get this message 'Display driver has stopped working but has recovered', my system can handle photoshop so I know thats not the problem. My graphics card is a AMD Radeon HD 8330.

      My System SpecsSystem Spec

  2. #2


    Arnhem, The Netherlands
    Posts : 1,412
    Windows 8.1 Pro x64 Media Center Edition


    Hi there and welcome to Eight Forums,

    So there seems to be at least some issues with the videocard driver. Have you tried installing the latest drivers for you motherboard aswell as the videocard?

    Here you can download the latest AMD drivers ==> Download Drivers

    You might also want to check for any updates for Photoshop.

    Please try this and post back the results if the error still continues to bug you.


    Greetz,

    Rover
      My System SpecsSystem Spec

  3. #3


    Thank you for your help, the issue has been resolved as i download the AMD catalyst driver software and it automatically detected what needed an update and now everything is running fine, even better then fine everything is running alot faster now
      My System SpecsSystem Spec

  4. #4


    Arnhem, The Netherlands
    Posts : 1,412
    Windows 8.1 Pro x64 Media Center Edition


    That's great to hear!

    I'm glad I was able to help you.

    Greetz,

    Rover
      My System SpecsSystem Spec

  5. #5


    Update, it has been okay for a solid day but now the issue is back, dont know what to do when i serach for diver updates on AMD's site i can't find my grpahics card.
      My System SpecsSystem Spec

  6. #6


    Click image for larger version
    When i ran this tool just now it installed everything it installed yesterday again for some reason, then i reboot and photoshop will work no problem. But if i just turn on my computer and dont run the tool, and try to run photoshop i will get the error message, really weird
      My System SpecsSystem Spec

  7. #7


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Follow what Brink shows to do and then post the results. We should be able to find what is causing the video to timeout, easily:

    Blue Screen of Death (BSOD) Posting Instructions
      My System SpecsSystem Spec

  8. #8


    here you go:
    'Display driver has stopped working but has recovered' Attached Files
      My System SpecsSystem Spec

  9. #9


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Quote Originally Posted by josephcook123 View Post
    here you go:
    Install this driver for the AMD video: http://global-download.packardbell.c...LL&SC=EMEA_27P Install this driver for the Atheros wireless: http://global-download.packardbell.c...LL&SC=EMEA_27P If issues persist, uninstall Hotspot Shield.
      My System SpecsSystem Spec

  10. #10


    thankyou and I un-installed hotspot shield the last time you told me to i only recently installed it again as some sites are accessible through it which arnt normally accessible from the U.K, but ill get rid of for good.
      My System SpecsSystem Spec

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