Dual Screen setup a with a phantom third screen

C

Cokefrevr

New Member
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5
So I have a Lenovo H415 Desktop,
currently with a Nvidia Gt 620 as primary display driver.
Cpu: AMD A4-3420 Apu with Radeon HD graphics
4gb ram and windows 8.1.

So my issue is i have a dual screen setup, however when i look in screen resolution screen It is shown that i have 3 screens connected and the phantom screen is "connected" via Windows Basic Display Driver. I have tried disabling, Disconnecting the screen from Multiple Displays drop down in Screen resolution window. Another issue with this is the boot screen is all shown on this phantom screen on boot up and then at the login screen it reverts to my primary display.

Attached is an image of my issue.

Thanks for any help.
 

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My Computer

System One

  • OS
    Windows 8.1
It might be due to the fact you have 2 GPU's that are active...just a guess. Is there somewhere in the BIOS or CCC to turn off the GPU of that AMD APU.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    AMD Phenom II X 4 965 BE
    Motherboard
    Gigabyte GA-MA790X-DS4
    Memory
    G-Skill 8 GB PC 8500
    Graphics Card(s)
    AMD XFX HD Radeon 6790D
    Sound Card
    Realtek HD onboard
    Monitor(s) Displays
    2l Samsung SyncMaster S20B300
    Screen Resolution
    1600 X 900
    Hard Drives
    Seagate Barracuda 320 GB w/OS
    Seagate Barracuda 1 TB data storage
    PSU
    Ultra X4 750 watt fully modular
    Case
    Thermaltake OverSeer RX 1 fulltower
    Cooling
    Cooler Master Hyper212 120mm
    Keyboard
    Logitech G510
    Mouse
    Razor DeathAdder 3.5
bassfisher6522 said:
It might be due to the fact you have 2 GPU's that are active...just a guess. Is there somewhere in the BIOS or CCC to turn off the GPU of that AMD APU.
Click to expand...

I at the moment cannot access my Bios, the computer boots on screen 1, and then defaults to screen 3 on the login screen. On the second part I am not sure what CCC means, if you could clarify i can give that a try.
 

My Computer

System One

  • OS
    Windows 8.1
With the AMD APU, you have a driver, with that drive comes software called the "Catalyst Control Center". I thought there might be an option to disable it in there.

To get to the BIOS, disconnect the 2nd monitor and see if that works. Do you have the Nvidia driver installed for the GT 620?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    AMD Phenom II X 4 965 BE
    Motherboard
    Gigabyte GA-MA790X-DS4
    Memory
    G-Skill 8 GB PC 8500
    Graphics Card(s)
    AMD XFX HD Radeon 6790D
    Sound Card
    Realtek HD onboard
    Monitor(s) Displays
    2l Samsung SyncMaster S20B300
    Screen Resolution
    1600 X 900
    Hard Drives
    Seagate Barracuda 320 GB w/OS
    Seagate Barracuda 1 TB data storage
    PSU
    Ultra X4 750 watt fully modular
    Case
    Thermaltake OverSeer RX 1 fulltower
    Cooling
    Cooler Master Hyper212 120mm
    Keyboard
    Logitech G510
    Mouse
    Razor DeathAdder 3.5
bassfisher6522 said:
With the AMD APU, you have a driver, with that drive comes software called the "Catalyst Control Center". I thought there might be an option to disable it in there.

To get to the BIOS, disconnect the 2nd monitor and see if that works. Do you have the Nvidia driver installed for the GT 620?
Click to expand...

I do have the drivers installed for the Nvidia Card umm the Catalyst Control Center is installed i believe i will check
 

My Computer

System One

  • OS
    Windows 8.1
@bassfisher6522 is there a way to change which screen is number 1? maybe with that i can fix whatever is wrong
 

My Computer

System One

  • OS
    Windows 8.1
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