Windows 8 and 8.1 Forums


New Graphics card not allowing computer to sleep

  1. #1


    Posts : 51
    Windows 8.1

    New Graphics card not allowing computer to sleep


    Hello
    Recently, I got a new graphics card for my computer (the card was Galaxy NVIDA GEForce 620). Well, after install some things changed that I do not like:
    I can no longer sleep my computer. The #1 thing I liked about Windows 8 was getting to sleep the computer/ wake it up real fast. After I put this card in, the only options I get are Reboot and Shutdown. (And I even had to turn fast startup off, because when I start the computer up with it on, my USB's loose their functionality). If there's a reason behind it, or solution, I would like to know

    *I am still new to the forums, and I don't know how to reply to what people say on my post, here. So if you reply to this, if you could please check back to see if i replied with another comment? Thankyou

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 1,034
    Windows 7 x64/ Windows 8.1 x64


    Hey, Welcome to 8 forums

    Follow this tutorial. Power Options Menu - Add or Remove Sleep or Hibernate in Windows 8

    Hope it helps.
      My System SpecsSystem Spec

  3. #3


    Posts : 51
    Windows 8.1


    Quote Originally Posted by archer View Post
    Hey, Welcome to 8 forums

    Follow this tutorial. Power Options Menu - Add or Remove Sleep or Hibernate in Windows 8

    Hope it helps.
    Hey
    Believe it or not, but 'Sleep' is not available in the 'Change Options that aren't currently available' section.
    What do I do from here?
      My System SpecsSystem Spec

  4. #4


    USA
    Posts : 689
    Windows 8.1 Pro with Media Center


    First off did you install/update the drivers for your new graphics card?

    And sorry, but I'm having a hard time following you on this....

    Quote Originally Posted by RBunning View Post
    'Sleep' is not available in the 'Change Options that aren't currently available' section.
    Please clarify.

    Thanks
      My System SpecsSystem Spec

  5. #5


    Posts : 51
    Windows 8.1


    Quote Originally Posted by sygnus21 View Post
    First off did you install/update the drivers for your new graphics card?

    And sorry, but I'm having a hard time following you on this....

    Quote Originally Posted by RBunning View Post
    'Sleep' is not available in the 'Change Options that aren't currently available' section.

    Please clarify.

    Thanks
    First, my new graphics card's driver is up to date (my one game would keep crashing until I did so).

    Second, '''Sleep' is not available in the 'Change Options that aren't currently available' section.'', In the tutorial you gave me a link to, step 3, was to change power options that weren't currently available, in which @ the botton of the window there were check boxes, one of which was 'sleep'. That isn't there on my window.

    >>Check the tutorial out, and you'll understand what I mean
      My System SpecsSystem Spec

  6. #6


    USA
    Posts : 689
    Windows 8.1 Pro with Media Center


    It wasn't me that linked the tutorial, but after going through it let's see if we can clarify some things....

    Once you get to step 3 you'll see a links saying "Change Options that aren't currently available"....

    Click image for larger version

    Click it, and the "Shutdown settings" (bottom) become available for you to check/un-check....

    Click image for larger version

    Good luck.
      My System SpecsSystem Spec

  7. #7


    Posts : 51
    Windows 8.1


    Quote Originally Posted by sygnus21 View Post
    It wasn't me that linked the tutorial, but after going through it let's see if we can clarify some things....

    Once you get to step 3 you'll see a links saying "Change Options that aren't currently available"....

    Click image for larger version

    Click it, and the "Shutdown settings" (bottom) become available for you to check/un-check....

    Click image for larger version

    Good luck.
    ..yeah.. but the 'Sleep' checkbox is not under that list, everything but sleep is under it
      My System SpecsSystem Spec

  8. #8


    ::1
    Posts : 18
    Windows 8.1 Professional 64-Bit


    The settings "When i press the power button" can you set that to sleep?
      My System SpecsSystem Spec

  9. #9


    Posts : 51
    Windows 8.1


    Quote Originally Posted by tomerello View Post
    The settings "When I press the power button" can you set that to sleep?
    No, I can not. The only options I have are 'Do Nothing', 'Hibernate', and 'Shut Down'
      My System SpecsSystem Spec

  10. #10


    Posts : 60
    Windows 8.1 Pro with Media Center


    This is interesting. Here are my thoughts:

    • Could it be that sleep is disabled in the BIOS (it may be listed as one of the S states, such as S3). Although, my intuition does not think so, because it apparently worked before the new graphics card, right? Either way, it would be a good idea to check the BIOS and confirm that the motherboard is set to allow the computer to sleep properly.
    • Do you still have access to the old graphics card? If so, can you reinstall that card and confirm that the 'Sleep' checkbox option is available under "Shutdown Settings"? If it is, then there may have been something wonky with the driver install.
    • Was the old card an NVIDIA card as well as the new one? Sometimes when you mix AMD and NVIDIA graphics cards and their drivers, things can get a bit messed up. When installing the new drivers, did you select the checkbox for "a clean install"?
    • My gut tells me this is a driver issue. Did you download the driver from the NVIDIA website? Try reinstalling the driver again and be sure to select "clean install".
      My System SpecsSystem Spec

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New Graphics card not allowing computer to sleep
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