talormanda
New Member
- Messages
- 26
- Location
- Pennsylvania, USA
Can't get AMD driver to install on W8.1. Tried getting it off AMD site but neither the regular or beta driver will detect the hardware to install the display driver etc (tried running as admin already, using custom install). Driver on Dell website for the system causes the computer to hang on a black screen and flicker and needs to be system restored to before the install (ticket has been sent to dell engineers about the issue). Also tried updating from device manager and disabling the Intel graphics. The old Dell drivers from W8 did work when W8 was on. Not sure what to do at this point in W8.1 however. The only drivers that detect the hardware are the Dell ones which fail to install correctly, and Windows Update gives me nothing.
The Dell drivers that do not work:
Code:
System Information report written at: 11/10/13 12:37:34System Name: STEPANIK-PC
[Display]
Item Value
Name AMD Radeon HD 7600A Series
PNP Device ID PCI\VEN_1002&DEV_6751&SUBSYS_05481028&REV_00\4&7F99BFE&0&0008
Adapter Type AMD Radeon Graphics Processor (0x6751), Advanced Micro Devices, Inc. compatible
Adapter Description AMD Radeon HD 7600A Series
Adapter RAM 1.00 GB (1,073,741,824 bytes)
Installed Drivers aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver Version 13.152.1.1000
INF File oem81.inf (ati2mtag_NI section)
Color Planes Not Available
Color Table Entries Not Available
Resolution Not Available
Bits/Pixel Not Available
Memory Address 0xE0000000-0xEFFFFFFF
Memory Address 0xF7BE0000-0xF7BFFFFF
I/O Port 0x0000EF00-0x0000EFFF
IRQ Channel IRQ 4294967291
Driver c:\windows\system32\drivers\atikmpag.sys (8.14.1.6340, 604.50 KB (619,008 bytes), 9/26/2013 7:02 PM)
Name Intel(R) HD Graphics
PNP Device ID PCI\VEN_8086&DEV_0102&SUBSYS_05481028&REV_09\3&11583659&0&10
Adapter Type Intel(R) HD Graphics Family, Intel Corporation compatible
Adapter Description Intel(R) HD Graphics
Adapter RAM (2,118,123,520) bytes
Installed Drivers igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver Version 9.17.10.2932
INF File oem80.inf (iSNBD0 section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1920 x 1080 x 60 hertz
Bits/Pixel 32
Memory Address 0xF7400000-0xF77FFFFF
Memory Address 0xD0000000-0xDFFFFFFF
I/O Port 0x0000F000-0x0000F03F
IRQ Channel IRQ 4294967293
Driver c:\windows\system32\drivers\atikmpag.sys (8.14.1.6340, 604.50 KB (619,008 bytes), 9/26/2013 7:02 PM)
My Computer
System One
-
- OS
- Microsoft Windows 8.1 Pro with Media Center
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Dell XPS 8500
- CPU
- Intel Core i7 3770 @ 3.40GHz
- Motherboard
- Dell 0NW73C
- Memory
- 32GB DDR3 1600MHz
- Graphics Card(s)
- NVIDIA GeForce GTX 660
- Sound Card
- SB Recon3D
- Monitor(s) Displays
- DELL S2340L
- Screen Resolution
- 1920x1080
- Hard Drives
- VisionTek Racer Series 120GB SSD
ST2000DM001-1CH HDD
- PSU
- 460W
- Case
- Stock
- Cooling
- Stock
- Keyboard
- SteelSeries Apex Gaming Keyboard
- Mouse
- Microsoft Wheel Mouse Optical USB
- Internet Speed
- 30Mbps Down 3Mbps Up
- Browser
- Chrome
- Antivirus
- Microsoft Security Essentials