Windows 8 and 8.1 Forums


Black screen while video playback (Audio only)

  1. #1


    Posts : 36
    Windows 8 Pro-64 bit

    Black screen while video playback (Audio only)


    Hey guys.
    I discovered that besides VLC player on my laptop all the other video player are not able to work properly (meaning,, Windows Media Player 12, Cyberlink PowerDVD12 and WMPC are able to play only the audio, but not the video, it's just black screen),, BUT with VLC is no problem playing any video format!! The thing is that I didn't have this problem previously,, all my video players were able to play all the same video files, which they can't now!
    I have the latest AMD Radeon HD video drivers installed. As I mentioned I didn't have this problem before,, with a previous versions of the AMD graphics card driver. This happened to my laptop a while ago already,, since I have this problem I updated my video drivers 5 or 6 times at least, and no change so far !!!

    As I mentioned I have the problem for some time already, during this time I re-installed my Windows couple of time, plus I even changed the version of the windows (7to8), for the moment I have the last version of video driver installed, I haven't installed ANY codecs
    Can anyone help me with this pleas?
    Thanks and have a nice day, hope we can solve this. ))

      My System SpecsSystem Spec

  2. #2


    Posts : 2,191
    Windows 8.1


    Can you simply give us an example of a video extension that will not play anymore in WMP, now that you have upgraded to Winn 8 and done several graphic driver updates in an attempt to fix your issue (eg, .avi files, .mpg files, etc)? It could very well be that the original codec is no longer supported in WMP but the fact that VLC works Ok tells me that your graphics' driver should not be the issue.
      My System SpecsSystem Spec

  3. #3


    Posts : 36
    Windows 8 Pro-64 bit


    well this is all I want it to play avi, mp4, mkv lately I had a chance of playing some m4v as well, which also didn't play.
    I am assuming that this has something to do with the graphic driver, because previously when I had Windows 7 and I just started to get this problem,, I won't have it right I after I clean re install the windows, meaning while I had the generic drivers from Windows 7, right after I install the graphic card driver from the AMD I would get the black screen. (I have to install the AMD drivers coz otherwise I can not run any game).
    Thanks for response, hope we will figure something out.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,191
    Windows 8.1


    Hi Haikgh,

    You first identified an issue with playing video files using WMP (and other players)
    You then confirmed that VLC works OK
    You then stated that it might be a driver issue
    I disagreed because you stated that VLC works OK
    I then asked for specific files that didn't work
    You provided me with a list of files that you want to work
    Some of those file extension will not play on WMP (and never could)

    Unfortunately, I can't get a handle on your issue so hang in their for additional assistance. Good luck.
      My System SpecsSystem Spec

  5. #5


    Nothing to do with graphics drivers, you need CODECS to play different formats. Some players come with those codecs included. Something like this :
    Download ADVANCED Codecs for Windows 7 and 8 - MajorGeeks
      My System SpecsSystem Spec

  6. #6


    Posts : 36
    Windows 8 Pro-64 bit


    I have never used ANY codec pack ever, but yet I was able to play all those mentioned common video formats with Windows media player, Cyberlink PowerDVD and all the other players I ever had, besides VLC of course, which dose not have a problem even now (due to it's integrated codecs). Plus all THOSE mention video files are playing on others laptops just fine, with NO codecs installed!!!
    Thanks for reply, hope there will be other suggestions .
      My System SpecsSystem Spec

  7. #7


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by Haikgh View Post
    well this is all I want it to play avi, mp4, mkv lately I had a chance of playing some m4v as well, which also didn't play.
    I am assuming that this has something to do with the graphic driver, because previously when I had Windows 7 and I just started to get this problem,, I won't have it right I after I clean re install the windows, meaning while I had the generic drivers from Windows 7, right after I install the graphic card driver from the AMD I would get the black screen. (I have to install the AMD drivers coz otherwise I can not run any game).
    Thanks for response, hope we will figure something out.
    Have you tried RealPlayer ?

    Play Any Video Format ? RealPlayer

    http://www.real.com

    It should play all the files you mentioned.
      My System SpecsSystem Spec

  8. #8


    Posts : 36
    Windows 8 Pro-64 bit


    Thanks for suggestion David Bailey,, but honestly I'd love to be able to make "Media Player Classic" work again!
    My problem is that I am able to play the video file, BUT it's just playing the audio of that video file and instead of image it shows me a black screen.
    Thanks
      My System SpecsSystem Spec

  9. #9


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by Haikgh View Post
    Thanks for suggestion David Bailey,, but honestly I'd love to be able to make "Media Player Classic" work again!
    My problem is that I am able to play the video file, BUT it's just playing the audio of that video file and instead of image it shows me a black screen.
    Thanks
    OK.
    Good luck.
      My System SpecsSystem Spec

  10. #10


    Posts : 1
    Windows 8.1 Pro


    I'm happy to finally see someone else with the same problem, but disappointed not to see a solution.

    I recently installed Windows 8.1 Pro 64-bit to a clean hard drive on a Sony Vaio with an AMD Mobility Radeon HD 5000 video card. Everything runs fine with Windows finding up-to-date drivers from AMD even after uninstalling the adapter. But video has never played for me correctly.

    The Media Player window sizes appropriately for the video I play, and I hear the audio, but the video is always just black. The Metro-style "Videos" app also plays black, but it's full-screen so I can't tell whether it detects the video size. My first attempt was to install the CCCP codec pack since it has always played everything I've thrown at it. It installed and gave me the Media Player Classic, but even it played with a black screen. And I'm certain it has the codecs for the mp4 and wmv files I've thrown at it. I've also streamed video from my DLNA/uPnP server that has worked on phones, tablets, PCs, SmartTV, Playstation. But Windows 8.1 can't draw the picture. These are videos I used to play on Windows 7 without issue in any player I chose.

    After reading this post, I installed VNC. It plays the videos just fine. Full video and audio from VNC.

    I wish I had a solution to share. If I find one, I'll post it. I hope this additional detail might help someone think through what might be broken.
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
Black screen while video playback (Audio only)
Related Threads
I have an older setup (1366 i7 930) that has worked well for years with XP, Win 7, Win 8 and now running Win 8.1. About 4 months ago I started getting every kind of problem known to man: BSODs, audio skips and stutter, video hangs and blank screens (with mouse cursor still working), slow...
Don't know what I've done. Wanted to do a video recording using "camera" from my windows desktop. Got tinkering in my audio settings to eliminate background noise cause there was all this "whooshing" wind type sound during playback. Now I have NIL volume on video recordings I do with my computer's...
Checking my audio quality levels, I noticed my default setting was 24bit 48000hz (studio quality.) Is that a setting I should continue using? The only sound output device i'm using are only a pair of Skullcandy ear phones, in-regards to that i'm assuming such a level isn't needed for playback....
Hello, First of all, if this doesn't belong here, I'm sorry and please put it in the right place. I have upgraded my laptop from Windows 7 to Windows 8 since a while but I didn't had the time to ask for help. So now here's my problem. If I watch a video with Windows Media Player, then the...
I just installed Windows 8 Pro on a new machine. I carried over my HD7970 from my old Windows 7 machine. I had absolutely no issues with audio in Windows 7, but Windows 8 has been a huge pain in the ass. I have two displays, an HDTV connected through HDMI and an older LCD connected via DVI. ...
Hi all. I recently installed Skype on Win 8 and my video shows a black screen (internal webcam used). However in Win 7 my Skype video shows whole environment clearly (no black screen). I am really puzzled Help would be much appreciated.
Hello All, I just installed The Windows 8 Release Preview using a bootable USB dual boot. I'm not able to play any format of my videos on my windows 8 rp... When I open a video in video app or the windows media player it doesn't show the video and closes or hangs after 10 seconds of playback (No...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook