Windows 8 and 8.1 Forums


ATI Radeon HD4550 & OpenGL 2 (Win 8.1)

  1. #1


    Posts : 14
    Windows 8.1

    ATI Radeon HD4550 & OpenGL 2 (Win 8.1)


    Hello,

    I have one ATI Radeon HD4550 video card (GV-R455D3-512i Gigabyte) on my computer and my apps were working fine on windows 8. After I installed the update to windows 8.1 some of my apps stop working because now my video card is not compatible with OpenGl 2. I use OnOne Software to process some of my photographs....
    Can somebody give me some help?

    Thanks in advance
    Javier GM

      My System SpecsSystem Spec

  2. #2


    Posts : 2,191
    Windows 8.1


    Hello javiergme,

    Since no one has respoded in the last 19 hours, I will now attempt a response to your issue. First, your questions and then my response follows:

    some of my apps stop working because now my video card is not compatible with OpenGl 2
    The specs listed here would indicate you card can support OpenGL 3.2.

    ATI Radeon? HD 4550 Graphics Specifications

    I use OnOne Software to process some of my photographs.
    I can't make any connection between your apps not working and the above software.

    My suggestion:

    Download the AMD auto detect utility and update to the latest available driver:

    AMD Driver Autodetect

    You might also want to check for any firmware updates that are available from the manufacturer. You can also check here to see if there were any later firmware versions reported by others. Be careful what you do if you find a later version. Use at your own risk:

    Video Bios Collection | techPowerUp

    Now, if none of the above gets your apps working again, I would advise you to just respond in detail about "what happens" when you try to use the individual apps and that may be better way to get to the bottom of your issue. Good luck.
      My System SpecsSystem Spec

  3. #3


    Posts : 14
    Windows 8.1


    Hello my2cents

    Thank you very much for your answer. I did everything you wrote here and also I noticed that my OpenGL ext is 1.1
    Is there any way to upgrade this OpenGL version without having to change the video card?

    Thanks in advance
      My System SpecsSystem Spec

  4. #4


    Posts : 2,191
    Windows 8.1


    Can you run dxdiag and take a snapshot of the "system" and "display" tabs please?

    Click image for larger version

    Click image for larger version

    Click image for larger version
      My System SpecsSystem Spec

  5. #5


    Posts : 14
    Windows 8.1


    Sure!

    Here you have it
    Click image for larger version
      My System SpecsSystem Spec

  6. #6


    Posts : 2,191
    Windows 8.1


    Ok, I see there is a later driver available but I've already pointed you to that link. Anyway, I am having a hard time believing your graphics card support is limited to OpenGL v1.1. With that said, I want you to download and run this utility so I can see exactly what version is supported. However, I'm hoping yiou were not referring to the WDDM version of 1.1 by mistake:

    Download, unzip, and run please:

    Download Portable GPU Caps Viewer 1.18.1

    Click image for larger version
      My System SpecsSystem Spec

  7. #7


    Posts : 14
    Windows 8.1


    Thank you very much for the link I used this app before answering you in my last post...

    Here is the screenshot
    Click image for larger version
      My System SpecsSystem Spec

  8. #8


    Posts : 2,191
    Windows 8.1


    OK, if you specs show support for OpenGL 3.2, and you are (almost) on the latest driver, then it has to be a GPU BIOS update that is required. Bear in my that I am making my assumptions based on all current data available. So, download GPU-z portable and give me a screenshot of your bios version please:

    Click image for larger version
      My System SpecsSystem Spec

  9. #9


    Posts : 2,191
    Windows 8.1


    Forgot the download link:

    GPU-Z Video card GPU Information Utility
      My System SpecsSystem Spec

  10. #10


    Posts : 14
    Windows 8.1


    Here is is
    Click image for larger version
      My System SpecsSystem Spec

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ATI Radeon HD4550 & OpenGL 2 (Win 8.1)
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