Issue: Main display doesn't work when HDMI is plugged

fieskmask

New Member
Messages
4
Hi guys, just found out this place, seems to be a good forum so I try it here.

Last night I got hold of a 27" BenQ GL2750HM, so far so good.
I have my main display from the DVI port to HDMI port on the screen and my secondary screen is my 60" TV which is connected through HDMI port on the graphic card into the HDMI port in my reciever.

The main scheme for my setup is like:

- Radeon 7970 DVI > HDMI Main monitor (BenQ GL2750)
- Radeon 7970 HDMI > HDMI Reciever (ONKYO TX-NR609)
- ONKYO TX-NR609 > 60" TV

So to the problem now.
When the HDMI cable is connected to the graphic card, I need to have my TV ON in order for my main monitor, the BenQ, to work and if I turn off the TV the BenQ is getting black, like a standby mode, however, there is "no signal" to the monitor.
This was never a problem with my other screen, I could have the HDMI cable connected to the graphic card, the TV off and the reciever OFF without the main monitor went black.

I hope I expressed myself good enough for you too understand, if not, please reply :rolleyes:

Thanks in advance.
 

My Computer

System One

  • OS
    Windows 8
All I can suggest is to make sure your card is seated properly and to reinstall your gfx drivers.
 

My Computer

System One

  • OS
    Windows 8.1 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Me
    CPU
    AMD Bulldozer FX-8 8350 Black Edition @ 4.5GHz
    Motherboard
    Asus Crosshair V Formula 990FX
    Memory
    Corsair Vengeance 16GB DDR3 PC3-12800C9 1600MHz
    Graphics Card(s)
    Gigabyte ATi R9 280X Windforce OC
    Sound Card
    Sound Blaster X-Fi 2 MB
    Monitor(s) Displays
    Samsung Syncmaster SA350 22" LED HDMI
    Screen Resolution
    1920x1080
    Hard Drives
    Seagate Barracuda SATA II 500GB 16MB Cache 7200.12
    PSU
    Corsair Professional Series Gold AX1200 (1200Watts)
    Case
    Antec 1200 Ultimate Gaming Case
    Cooling
    Antec Kúhler H2O 620 CPU Watercooler
    Keyboard
    Logitech G510
    Mouse
    Corsair Vengeance M65
    Internet Speed
    Upto 40Mb/s Fibre Optic Broadband
    Browser
    Google Chrome
    Antivirus
    Windows Defender
Make sure you have right DVI to HDMI adapter, if it's a DVI-D output from video card it does not properly "translate" to HDMI, That adapter should have all the pins on it, some don't.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
Make sure you have right DVI to HDMI adapter, if it's a DVI-D output from video card it does not properly "translate" to HDMI, That adapter should have all the pins on it, some don't.

Well, everything worked fine with my other monitor, so there is nothing wrong with the cables.
 

My Computer

System One

  • OS
    Windows 8
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