Monitor with Black Bars HDMI Problem......

chetmotox

New Member
Messages
5
Well I have been having issues with my monitor. I'll give you a bit of what is going on. I had a Toshiba laptop I had hooked up to my monitor, everything worked great. It then crashed, I got a new Dell with Windows 8 64bit and Intel graphics. I have an HDMI to VGA adapter cause my laptop doesn't have a VGA port and monitor doesn't have HDMI. So I hook it up and get it to work but "Input Not Supported" was floating around the screen. So I changed the resolution. The only resolution that makes the "Input Not Supported" to go away is 1600X200. Well its clear picture but I have the annoying black bars on the side of my screen. I have looked around and everyone says to go to the CCC but I can't find it on here and from what I understand that is for AMD only(if I'm mistaken please explain to me how to make it work cause I have attempted it). So is there an Intel version or how do I fix it?
 

My Computer

System One

  • OS
    Windows 8 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    Dell
    CPU
    intel core i5 64
    Memory
    8GB
    Graphics Card(s)
    intel HD 4000
    Browser
    Internet Explorerer
    Antivirus
    Norton
Does anyone have a suggestion or some advice on this?
 

My Computer

System One

  • OS
    Windows 8 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    Dell
    CPU
    intel core i5 64
    Memory
    8GB
    Graphics Card(s)
    intel HD 4000
    Browser
    Internet Explorerer
    Antivirus
    Norton
It would help if we had the exact make/model of the laptop and extra monitor you're using. The first thing I would look into is an updated GPU driver for your onboard intel gpu.

Intel® Driver Update Utility
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    AMD Phenom II X 4 965 BE
    Motherboard
    Gigabyte GA-MA790X-DS4
    Memory
    G-Skill 8 GB PC 8500
    Graphics Card(s)
    AMD XFX HD Radeon 6790D
    Sound Card
    Realtek HD onboard
    Monitor(s) Displays
    2l Samsung SyncMaster S20B300
    Screen Resolution
    1600 X 900
    Hard Drives
    Seagate Barracuda 320 GB w/OS
    Seagate Barracuda 1 TB data storage
    PSU
    Ultra X4 750 watt fully modular
    Case
    Thermaltake OverSeer RX 1 fulltower
    Cooling
    Cooler Master Hyper212 120mm
    Keyboard
    Logitech G510
    Mouse
    Razor DeathAdder 3.5

My Computer

System One

  • OS
    Windows 8 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    Dell
    CPU
    intel core i5 64
    Memory
    8GB
    Graphics Card(s)
    intel HD 4000
    Browser
    Internet Explorerer
    Antivirus
    Norton
And I have scanned for updates for the graphics and it says driver is up to date.
 

My Computer

System One

  • OS
    Windows 8 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    Dell
    CPU
    intel core i5 64
    Memory
    8GB
    Graphics Card(s)
    intel HD 4000
    Browser
    Internet Explorerer
    Antivirus
    Norton
Dell Inspiron 15" is the general name...that's not the exact model number. Example...Dell Inspiron 15 (1545), with that information I look up the specs.

There is a chance that the adapter itself is bad or the cable. After looking up your adapter with that link you provided....just from the looks of it, that adapter, being white would lead me to believe that it's for a MAC and not a PC. The link doesn't give a brand name or for what types of systems it's for. I have no way of verifying it, just based off what I see. If that's the case....you'll need an adapter for a PC and not a MAC.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    AMD Phenom II X 4 965 BE
    Motherboard
    Gigabyte GA-MA790X-DS4
    Memory
    G-Skill 8 GB PC 8500
    Graphics Card(s)
    AMD XFX HD Radeon 6790D
    Sound Card
    Realtek HD onboard
    Monitor(s) Displays
    2l Samsung SyncMaster S20B300
    Screen Resolution
    1600 X 900
    Hard Drives
    Seagate Barracuda 320 GB w/OS
    Seagate Barracuda 1 TB data storage
    PSU
    Ultra X4 750 watt fully modular
    Case
    Thermaltake OverSeer RX 1 fulltower
    Cooling
    Cooler Master Hyper212 120mm
    Keyboard
    Logitech G510
    Mouse
    Razor DeathAdder 3.5
It is an Inspiron 5521, sorry I couldn't find it in Windows 8 but I found it now lol The VGA cable still works with my old laptop so I know that's not the issue and the HDMI Adapter will allow the screen to fit properly but it has the Input Not Supported box and that disappears only with resolution 1600X200 which has the black bars. If I get a chance I will try the adapter with another monitor but I don't know when that will happen so any advice now would be great.
 

My Computer

System One

  • OS
    Windows 8 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    Dell
    CPU
    intel core i5 64
    Memory
    8GB
    Graphics Card(s)
    intel HD 4000
    Browser
    Internet Explorerer
    Antivirus
    Norton
It is an Inspiron 5521, sorry I couldn't find it in Windows 8 but I found it now lol The VGA cable still works with my old laptop so I know that's not the issue and the HDMI Adapter will allow the screen to fit properly but it has the Input Not Supported box and that disappears only with resolution 1600X200 which has the black bars. If I get a chance I will try the adapter with another monitor but I don't know when that will happen so any advice now would be great.

Did the problem solved? I faced the same problem with my desktop, so what I did was
  1. Update graphics driver
  2. Download and install HDMI driver for my Samsung LEC monitor
  3. Set scaling option to 0% at AMD CCC.

Even if your system uses different components than mine, I think the same steps are possible to be used
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Phenom II X4 955 BE C3
    Motherboard
    Asus M5A97 R2.0
    Memory
    Patriot 2 X 2GB C9 1333MHz
    Graphics Card(s)
    Sapphire 7790 OC Edition
    Sound Card
    Built-in Realtek sound controller
    Monitor(s) Displays
    Samsung S23C350 LED Monitor
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital Caviar Black WD1003FZEX 1TB
    PSU
    Cooler Master GX II 650W 80+ Bronze
    Case
    Thermaltake
    Cooling
    Xigmatek Red Scorpion + High Performance Fan
    Keyboard
    Microsoft Wireless Keyboard 3000 V2.0
    Mouse
    Microsoft Wireless Mouse 5000
    Internet Speed
    2Mbps
    Browser
    Comodo Dragon, Palemoon x64
    Antivirus
    Avast Antivirus Free
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