Windows 8 and 8.1 Forums


AMD Radeon HD 6800M Stopped Working

  1. #1


    Posts : 2
    Windows 8

    AMD Radeon HD 6800M Stopped Working


    Hello,

    Today I just installed Windows 8 enterprise from Windows 7 Home Premium,
    I had to make a clean install because they didnt let me do the upgrade from Win7 Home premium.

    When I ended installing win8, I checked the device manager, and showed me that AMD Radeon HD 6800M was not working.

    My video card is an AMD Radeon HD 6870M.

    All my system information can be found here:
    file:///F:/System%20Information.html

    I have to say, I dont think this is the only problem I have from updating the OS to win8, but I think is one of the most important to solve.

    Thank you


      My System SpecsSystem Spec

  2. #2


    Posts : 6
    Windows Vista Home Premium 32-bit SP1


    Have you tried updating your drivers?
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8


    Thank you, I tried updating the drive although they said they were only for win7, and it worked. Never guessed that.
      My System SpecsSystem Spec

  4. #4


    Posts : 6
    Windows Vista Home Premium 32-bit SP1


    I'm glad you fixed it.
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    Win 8 Pro


    Today I instal win 8 pro on my alienware M17 R3, not clean instal just update since i buy the serial online from Microsoft store
    when installing win i keep all my setting and file and its look everything running great.
    after a few hours my laptop start to freeze especially after booting ( going to win 8 login ) and sometime freeze to when i play some game or doing my work ( adobe work )
    when i check my system on device manager its show my graphic card ( amd radeon hd 6900M Series ) need to update driver or reinstall again, yes i do the work i download and reinstall the driver from much source and some from the AMD site too,, but the freeze and error still happens even the drivers already update on device manager
    please anyone help me..

    thank
      My System SpecsSystem Spec

AMD Radeon HD 6800M Stopped Working
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