Windows 8 and 8.1 Forums


Graphics Driver Update Failed, Help!

  1. #1


    Posts : 4
    Windows 8 x64

    Graphics Driver Update Failed, Help!


    So I've been trying to update my graphics card. Before I ever got the notification for the update and tried to install it, I could play minecraft, and star craft, and watch Netflix video. When I did install, and was given the failed due to I/O error box, I couldn't play any games or watch any Netflix. Don't know what to do to fix this. Since, I've gone to my manufacturers website and re-installed my driver, but I think the real problem is seeing how I cant connect it. It always says it failed due to the I/O error, so I cant connect it to the video card or something.
    My computer is a Toshiba. other info:
    • Model: Satellite L875D
    • Processor: AMD A6-4400M APU with Radeon(TM) HD Graphics 2.70 GHz
    • Plenty of RAM (only 5 month old computer)

    In Device Manager under Display Adapters It says Microsoft Basic Display Adapter. I just need to know how to change it. I've gone in through device manager, pressed update driver, chose to do it manually and choose a signed driver. When I choose My AMD Radeon Drive and it attempts to install, it always says it failed due to an I/O error. This has been going on for a week or so, and I thought I could fix it, but nothing works.

    If you need anymore info, just ask, I just really need help im going to go nuts!
    Last edited by affecting solid; 28 May 2013 at 18:02.

      My System SpecsSystem Spec

  2. #2


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    uninstall the video drivers from device manager

    do your windows updates for at least your chipsets and graphics driver

    download the drivers here Official Toshiba Support | Toshiba

    your full model number is required there are 5 more digits after the L875D >> L875D-XXXXX

    Scroll down the huge list of drivers, and find your chipset if possible, but at least your graphics adapter..
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8 x64


    I've downloaded the drive. But whenever I try to install it, it says it's failed due to an I/O error. I've been told more recently that a lot of new updates don't work for windows 8 yet, so I should try and re download the one I had before. I'm about to try that, but I have doubts it will work. I can't fully install anything from AMD. The catalyst program or the driver updates. I would like to know how to change my Display Adapter from Microsoft Basic Display Adapter to my AMD Adapter. But whenever I go to update the microsoft driver it fails, and when I manually install it and choose to select from a list and choose AMD driver, it also fails.
      My System SpecsSystem Spec

  4. #4


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    do it from safemode
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8 x64


    Re-downloading the older versions didn't work. I tried to install 3 older versions, each older than the next. Each time I tried to install it it said there was an error on each one. To make it clear, I did uninstall the few folders and software that did get installed before the errors every time I tried to install a new one. Im completely lost.
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    Windows 8 x64

    Can't Install AMD Video Driver


    My adapter is listed as Microsoft Basic Display Adapter. It should be An AMD driver. Now I've just continuously uninstalled and re-installed. Every installation goes half-way before saying it failed due to an I/O error. WTF is going on?
      My System SpecsSystem Spec

  7. #7


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    If you deleted folders before you uninstalled, then the uninstallation is invalid and incomplete.

    only SAFEMODE will remove those files..

    The registry however is another story, but that should resolve itself once you have the right drivers installed..
      My System SpecsSystem Spec

Graphics Driver Update Failed, Help!
Related Threads
Solved Driver\WudRd Failed to Load.... in Drivers & Hardware
Has anybody been able to fix this warning message that came with W8? Every machine I have running W8.1 gets a couple of these warnings at boot time. This system ASRock Z77 OC Formula/3770K seems to get a triple dose of the warnings. I have tried the "Fix" of setting the startup to "Automatic"...
Hi... recently i did multi-boot system for my laptop, I hv pre-installed windows 7 x64bit OS and recently installed windows 8 pro x64 bit, all drivers are working fine in win 7 but in win 8 Im unable to install my graphics driver, when i run the setup with express settings it ll skip install step...
I received this error after trying to play europa universalis 4, after updating with the latest windows 8.1 updates. Yesterday all games worked fine, today, none of them run at all. I've been searching for a solution but all i can find is update your graphics card / DirectX / install the Dx...
I have a toshiba canvio basics 1TB portable external hard drive usb powered. Model no. E05A100BBU2AK. I had purchased it some 3-4years back. It worked for some 4-5months or so. Then, whenever i plug it in the port, an error comes "FAILED DRIVER SOFTWARE INSTALLATION". The device doesn't come with...
So after freshly installing Win 8.1 I was getting allot of crashes, narrowed it down to be atikmdag.sys driver being outdated, so off I went looking for the driver update, found it and tried to install it and got "Driver Install: the specified driver package was not installed for matching devices"...
I tried the "fix" suggested in another thread (change the service "Windows Driver Foundation" to Automatic from Manual) and it works for awhile. However, I have made the change several times since the Event Warning comes back after a few days. Anybody got a way to make the "Automatic" stick. ...
Hey guys. After certain update of my graphics card driver I no longer have a video playback on my video players (including WMP), besides VLC. All the other video player are just able to play the sound of the video file, Nut not the video (the screen just stays black).The thing is that I didn't...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook