Windows 8 and 8.1 Forums


Intel 4000 & Radeon 7670M HP envy

  1. #1


    Posts : 5
    windows 8

    Intel 4000 & Radeon 7670M HP envy


    I have read through the sticky win 8 amd switchable graphics FAQ and I cant seem to get mine working at all!

    I have a HP envy with a Intel HD 4000 onboard and a Radeon HD 7670M, Windows 8 64bit

    I purchased my laptop in December and only just found out it has never ran on the Radeon 7670M.

    I have tried updating drivers for Radeon 7670m in device manager. Still dxdiag display shows intel 4000. In catalyst control and Configure switchable graphics all I can do is assign high performance or low performance to .exe files. If I assign high to dxdiag.exe it still does not work. I have tried disabling the on board card and dxdiag then shows microsoft basic display driver and then I get a error message after a while saying AMD drivers are not install or running correctly please install. I have tried uninstalling 76070 from device manager, and uninstalling with the AMD driver installation files. Rebooted, tried installed drivers from AMD and HP and still does not work. It seems to have this switchable function that does not work. Someone on HP forum said to try the older drivers on the HP site. I have done that and still exactly the same issue.

    I have tried installing the Intel drivers as well but still does not work. Another suggestion was to go into BIOS and turn switchable graphics to 'fixed' but I don't have that option. I updated the BIOS from HP site but still have no option to do that in mine. I have tried installing many versions of AMD catalyst as someone who had it said there's shows switchable graphics and then gives them the option for high performance GPU or low performance GPU and shows you your current GPU that is being used but mine only shows options to assign high or low performance to .exe files which if you assign high or low it still uses the on board Intel 4000 card. I have tried different versions of AMD catalyst, drivers and what not and nothing seems to work. Please can someone help me with this.

      My System SpecsSystem Spec

  2. #2


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    uninstalling the drivers wont help because windows will keep finding a new device and load drivers again.

    You should disable the built in card either through the bios or in the device manager.., The device manager should be sufficient.

    Then install the drivers for the card you want to use...
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    windows 8


    I have done that does not work.

    BIOS has no option for graphics cards at all, even after I updated the BIOS still nothing.

    When I disable the onboard card in device manager dxdiag then shows under display basic microsoft built in display driver and if I try to run a game it will be dog slow and ill get a pop up saying AMD drivers not installed or working correctly
      My System SpecsSystem Spec

  4. #4


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    are you using directx 11.1? This one is rated for Windows 8

    The catalyst software should know which card is your high performance card and switch to that one automatically..

    What version catalyst are you using?

    Are you using the CD software/drivers or did you download them?

    Heres an example of how the switching should be automatic



    How To Configure AMD Radeon Switchable Graphics - YouTube


    Ill keep looking for a solution...
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    windows 8


    Yes DX11+

    I have tried every version of catalyst for my laptop from different versions of 12 and 13 and beta still nothing.

    Download drivers from amd and hp, also used hp recovery software to install the original drivers and also the updated drivers and nothing

    From the HP forums this appears to be an issue with the HP BIOS. Basically they have not create a BIOS that has switchable graphics therefore the switchable graphics does not work! USELESS HP!!!!
      My System SpecsSystem Spec

Intel 4000 & Radeon 7670M HP envy
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