Can't install my Mobility Radeon HD 5470

Wael90

Wael90

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Member
Messages
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Location
Athens, Greece
Hey guys,

I'm here again to address another issue that I'm experiencing. I've reached the limits of desperation and the only thing keeping me sane is the need to read your possible suggestions/solutions.

I own a Sony Vaio (VPCEB4M1E) which came with Windows 7 and Mobility Radeon HD 5470. When I upgraded to Windows 8 Enterprise Evaluation, my Device Manager would show up my Display Adapter as "ATI Mobility Radeon HD Series 5000 - (Microsoft Corporation WDDM v1.20)

When I first tried installing the driver I downloaded, the installation would finish in mere seconds (only installs 20MB of the files which isn't really helpful), giving me notifications of success. However, I knew it didn't install it, the screen didn't flash and well, the Device Manager didn't change its description at all. I had managed to find a solution by manually updating the driver through Device Manager. It worked great.

I upgraded to Windows 8 Pro recently but ever since I was not able to use this method in order to get my driver properly installed. Whatever I try, I keep getting the "Windows detected that your driver is up to date, etc etc) and I still get the same Microsoft Corporation information. I tried disabling automatic drivers installation but didn't help either. This issue is driving me crazy.. I downloaded various drivers which I know would work, it's just that I'm not able or allowed to install them. The setup installation is faulty and the Device Manager won't let me do it either. If I try to uninstall the current Microsoft-provided driver, then I lose the whole Display Adapter category from the list, making it impossible to install the driver.

Unless I manage to find some kind of turnaround for this, I'll probably have to do without proper drivers..

Thanks in advance and for reading my thread..
 

My Computer

System One

  • OS
    Windows 8 Enterprise RTM x64
    System Manufacturer/Model
    Sony Vaio
Wael90 said:
Hey guys,

I'm here again to address another issue that I'm experiencing. I've reached the limits of desperation and the only thing keeping me sane is the need to read your possible suggestions/solutions.

I own a Sony Vaio (VPCEB4M1E) which came with Windows 7 and Mobility Radeon HD 5470. When I upgraded to Windows 8 Enterprise Evaluation, my Device Manager would show up my Display Adapter as "ATI Mobility Radeon HD Series 5000 - (Microsoft Corporation WDDM v1.20)

When I first tried installing the driver I downloaded, the installation would finish in mere seconds (only installs 20MB of the files which isn't really helpful), giving me notifications of success. However, I knew it didn't install it, the screen didn't flash and well, the Device Manager didn't change its description at all. I had managed to find a solution by manually updating the driver through Device Manager. It worked great.

I upgraded to Windows 8 Pro recently but ever since I was not able to use this method in order to get my driver properly installed. Whatever I try, I keep getting the "Windows detected that your driver is up to date, etc etc) and I still get the same Microsoft Corporation information. I tried disabling automatic drivers installation but didn't help either. This issue is driving me crazy.. I downloaded various drivers which I know would work, it's just that I'm not able or allowed to install them. The setup installation is faulty and the Device Manager won't let me do it either. If I try to uninstall the current Microsoft-provided driver, then I lose the whole Display Adapter category from the list, making it impossible to install the driver.

Unless I manage to find some kind of turnaround for this, I'll probably have to do without proper drivers..

Thanks in advance and for reading my thread..
Click to expand...

Why not check Windows Update? Sometimes graphics driver update is there, sometimes in Important, sometimes in Optional.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo Y520
    CPU
    Intel Core i5 7300HQ
    Motherboard
    OEM Lenovo
    Memory
    4GB DDR4-2400
    Graphics Card(s)
    NVIDIA GeForce GTX 1050
    Sound Card
    Realtek HD
    Monitor(s) Displays
    1 (2)
    Screen Resolution
    1920x1080
    Hard Drives
    Seagate 1TB 5400 RPM
    Keyboard
    OEM Lenovo
    Mouse
    Logitech G502 Proteus Core
    Internet Speed
    100 Mbps
    Browser
    Google Chrome
    Other Info
    PC:

    AMD Athlon X4 760K
    8GB DDR3-1866
    AMD Radeon RX 460
    Seagate 500 GB 7200 RPM
MrShowdown said:
Why not check Windows Update? Sometimes graphics driver update is there, sometimes in Important, sometimes in Optional.
Click to expand...
I just did but there's nothing helpful in there. I check my updates on a regular basis and nothing relevant has came up. Thanks though.
 

My Computer

System One

  • OS
    Windows 8 Enterprise RTM x64
    System Manufacturer/Model
    Sony Vaio
There's nothing wrong about having Microsoft Driver except if it's Basic Display Driver.

EDIT: If you insist having a non-Microsoft Driver, go to amd.com.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo Y520
    CPU
    Intel Core i5 7300HQ
    Motherboard
    OEM Lenovo
    Memory
    4GB DDR4-2400
    Graphics Card(s)
    NVIDIA GeForce GTX 1050
    Sound Card
    Realtek HD
    Monitor(s) Displays
    1 (2)
    Screen Resolution
    1920x1080
    Hard Drives
    Seagate 1TB 5400 RPM
    Keyboard
    OEM Lenovo
    Mouse
    Logitech G502 Proteus Core
    Internet Speed
    100 Mbps
    Browser
    Google Chrome
    Other Info
    PC:

    AMD Athlon X4 760K
    8GB DDR3-1866
    AMD Radeon RX 460
    Seagate 500 GB 7200 RPM
MrShowdown said:
There's nothing wrong about having Microsoft Driver except if it's Basic Display Driver.
Click to expand...
Exactly, Microsoft drivers are always the basic ones. No performance whatsoever. Anyway, I fixed it, the only drivers that would work were from Leshcatlabs.net. Still sucks that I have to keep the 'Test Mode' watermark but it beats not having proper drivers installed.
 

My Computer

System One

  • OS
    Windows 8 Enterprise RTM x64
    System Manufacturer/Model
    Sony Vaio
To get rid of the Test Mode Watermark, run this on an elevated Command Prompt:
bcdedit /set testsigning off
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo Y520
    CPU
    Intel Core i5 7300HQ
    Motherboard
    OEM Lenovo
    Memory
    4GB DDR4-2400
    Graphics Card(s)
    NVIDIA GeForce GTX 1050
    Sound Card
    Realtek HD
    Monitor(s) Displays
    1 (2)
    Screen Resolution
    1920x1080
    Hard Drives
    Seagate 1TB 5400 RPM
    Keyboard
    OEM Lenovo
    Mouse
    Logitech G502 Proteus Core
    Internet Speed
    100 Mbps
    Browser
    Google Chrome
    Other Info
    PC:

    AMD Athlon X4 760K
    8GB DDR3-1866
    AMD Radeon RX 460
    Seagate 500 GB 7200 RPM
MrShowdown said:
To get rid of the Test Mode Watermark, run this on an elevated Command Prompt:
bcdedit /set testsigning off
Click to expand...
I tried it right after I noticed it was there and I think it messed up with my drivers in some way. Might give it another try later though. Thanks.
 

My Computer

System One

  • OS
    Windows 8 Enterprise RTM x64
    System Manufacturer/Model
    Sony Vaio
I have this video card as well, and driver issues with it. After many issues, I disabled the Intel HD Graphics and I'm making due with just my HD 5470. The problem is I need to run some software which requires OpenGL, and it won't work. My graphic driver version is 8.97.10.6, which I understand is very outdated, but I'm afraid of updating, since when I had switchable graphics with Intel that resulted in me having to re-format.

My questions:
  • Will updating my graphic driver likely restore OpenGL?
  • If I am to update how should I do it? ATI has a driver removal tool on their website, I could use that to delete the older graphics, but then should I manually install the drivers, should I update through Device Manager, or should I run it through Windows Update? Manual install might not work like Wael said, and Device Manager/Windows Update scare me.

Thank you in advance

EDIT: I'm using an Acer 3820TG with Windows 8 Pro 64-bit
 

My Computer

System One

  • OS
    Windows 8 64-bit
    System Manufacturer/Model
    Acer 3820TG
    CPU
    Intel i3 M350
    Memory
    4GB
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