Hi, I have used a Mac most of my life and just got a new laptop today with Windows 8 on it and I am struggling, ANYWAY, I just plugged in the USB cable from my printer to the laptop and pressed print on a word document and it prints but im pretty sure its using coloured ink to print out the black and its taking forever just to print one page, the thing is the printer setting/options seem to be lacking, there is no option to choose black and white or reduce the quality etc, i didn't have to download drivers because it just picked the printer up, however, i tried to download the drivers to to see if that would fix the problem but it won't let me, when i got into the control panel to the printer i tried to click on download drivers but i get an error window pop up called RunDLL with a message saying There was a problem starting C:\windows\system32\spool\drivers\x64\3\ep0nb0lb.dll The specified module could not be found.
Then when i try to click on 'support' again i get an error message saying the link is incorrect.
When i went to the epson website and downloaded the drivers, it downloaded them but when i clicked on them it wouldn't let me open them, another error message...
I dont know my way around these windows computers so its probably something everyone knows except me : )
Helppppppp..very frustrating...thanks : )
Then when i try to click on 'support' again i get an error message saying the link is incorrect.
When i went to the epson website and downloaded the drivers, it downloaded them but when i clicked on them it wouldn't let me open them, another error message...
I dont know my way around these windows computers so its probably something everyone knows except me : )
Helppppppp..very frustrating...thanks : )
My Computer
System One
-
- OS
- windows8
- Computer type
- Laptop