Windows 8 and 8.1 Forums


a disk read error occurred press ctrl alt del to restart

  1. #1


    Posts : 4
    Windows 8

    a disk read error occurred press ctrl alt del to restart


    HELP
    I have a toshiba laptop running windows 8. I went to delete photos off a usb when my laptop froze. I turned off the laptop by the power button waited, then when I turned the laptop back on it came up with the message

    a disk read error occurred press ctrl alt del to restart


    Each time I press ctrl alt del it returns to this message. I can only go to F2 or F12. I know a little about computers but not enough to fix something like this. All replies would be greatly appreciated.

    Thanks for your time

      My System SpecsSystem Spec

  2. #2


    Welcome to EightForums, ariaza.

    It's a USB thumb drive I assume. I suggest to unplug the drive, then try to reboot.
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8


    Hi HippsieGypsie

    Yes it was a usb thumbdrive and I removed the usb after i first turned off laptop and waited a bit before I turned it back on.

    Thanks
    ariaza
      My System SpecsSystem Spec

  4. #4


    And so you still have the problem?
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8


    Yes I still have the problem
      My System SpecsSystem Spec

  6. #6


    Posts : 1,925
    Windows 8.1 Pro


    Sounds like your hard disk crashed. Bring it to a shop.
      My System SpecsSystem Spec

  7. #7


    Thanks, Mystere. I suppose there's no way he can test with exterior equipment?

    I know it's something you may not want to hear, ariaza, but Mystere is probably correct. He's more savvy at this stuff than I.

    Please report back what happens.
      My System SpecsSystem Spec

  8. #8


    Posts : 1,925
    Windows 8.1 Pro


    Well, certainly, there are ways to test if you are savvy enough. But if you're savvy enough, you probably know them already. Maybe you've got a neighborhood geek that can help you out

    The easiest way to test the hard drive is to put it in another computer... You can also listen to it careful, and listen for "clicking" or other strange noises.
      My System SpecsSystem Spec

  9. #9


    Australia
    Posts : 716
    Windows 7 Ult Reatil & Win 8 Pro OEM


    A lot of people have had boot issues with W8. This is a post I just did in another thread on this forum. Click --> here. I also got the error message: "No disk detected", but there was nothing wrong with the disc. Do you have a windows installation disc, or third party partition manager CD, that you can put in your burner and boot off? This would detect and show your HD if it's still operable. Also maybe a friend could help you re-set your BIOS to default. Do you know how to remove the battery pack? If so, take it out, and leave it out for awhile to let all residual current drain, and then replace and restart which I have found sometimes helps in situations like this.
      My System SpecsSystem Spec

  10. #10


    The head slamming against the platter ticking. Not a pleasant sound! I had that happen once on a slave drive. I intuitively knew that something was wrong and sure enough -> Trashed. I was using it for backing up. Luckily I had a spare to replace.
      My System SpecsSystem Spec

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a disk read error occurred press ctrl alt del to restart
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