Solved Failed to Connect to Windows Service + Other problems

Hello,

I am having some problems with my computer and I was hoping I could get some help here.

For about a month or maybe longer, when starting up windows to desktop I get this little notice pop-up:

I never worried about it since I could still use everything fine. However recently I tried to run windows update and it wouldn't work. I open it from the control panel window, but the window just permanently freezes until I restart my computer. I tried system restore after, but clicking on it nothing happens either. Checking processes I see something like this:

And in addition it looks like I cannot install/launch certain programs anymore.

I don't know if these three issues are related, but it's causing me a lot of headache since I don't want to reformat my computer. Can anyone suggest a solution on how to fix this problems?

Welcome to the forum

Please download MINITOOLBOX and run it lets see whats going on
Downloading MiniToolBox

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.

Please download Adware cleaner from the link below.

https://www.bleepingcomputer.com/download/adwcleaner/dl/125/
Save it to your desktop.
Right click run as admin.
Hit the scan button.
Allow completion.
Make sure all items are ticked.
Hit the clean button.
Even if no items are displayed to be ticked hit the clean button anyway.
The machine will reboot this is normal.
Post the log in your next reply.

Hi there,

For some reason today when I booted my computer from sleep mode everything was fixed. I could install programs, access updates and system restore, and restarting the computer made the policy error go away. Before I had tried restarting numerous times and scanning with antivirus, so I'm not sure what changed...

Anyways, thank you for the (attempted) help! I will run your log and make a new topic if it happens again.