Windows 8.1 weird white rectanlge after waking up

razrhp

New Member
Messages
1
Hello,

I have a pc running windows 8.1 professional. My system is core i3 4030u, 8GB ram, 2gb nvidia geforce 820m graphics. Whenever my laptop wakes up from sleep, eg opening the lid, I see a white rectangle at the top left of my screen and it seems that it cannot be clicked, or closed. Anything under that portion becomes inaccessible. I've taken a screenshot of the problem. I've tried finding any app which could cause the problem in the task manager, I've restarted explorer.exe but nothing helps. Please help. This has happened with my desktop pc also. Untitled.png
 

My Computer

System One

  • OS
    Windows 8.1 pro
    Computer type
    Laptop
    System Manufacturer/Model
    hp 14-r029tx
    CPU
    core i3 4030u
    Motherboard
    Hewlett-Packard 220E (U3E1)
    Memory
    8GB DDR3L 1600mhz
    Graphics Card(s)
    Nvidia GeForce 820m 2GB
    Browser
    Mozilla Firefox
    Antivirus
    Panda free version
haha.. a driver issue with graphics card?

especially as it only appears from after "sleep".. not sure why anyone uses sleep.. there have been tons of research showing how your computer can get finicky using sleep mode.. and here it is in front of your eyes right now..

but all I can think is a driver issue with graphics card.. have to send that to Nvidia.. and they will get back to you probably with just "install our latest drivers.." .. ha...

man that could take a long time to figure out. You'll have to go through a lot of graphics settings.. and see how Sleep works and what Windows does while waking up from sleep.

it's not worth it..

I can tell you this though, if you have some time to waste (like 1-4 hours) you can make an image using free Macrium Reflect backup program, and then save that image to a USB/external Drive and then make a USB recovery disk too..

then start trying things like new graphic drivers or completely reinstall windows or you get the point.. you can mess with whatever then cause you have a macrium image you can just put right back on like you never touched anything..
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo
    CPU
    i7 Quad
    Memory
    16gig ram
    Graphics Card(s)
    2gig Nvidia
    Hard Drives
    Samsung Evo SSD
    Internet Speed
    fast enough

My Computer

System One

  • OS
    Win 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo
    CPU
    i7 Quad
    Memory
    16gig ram
    Graphics Card(s)
    2gig Nvidia
    Hard Drives
    Samsung Evo SSD
    Internet Speed
    fast enough
Yes, its a graphic card driver issue, before u can try and right clicking taskbar then click task manager and find explorer.exe then highlight and click restart that would fix, if not are you sure you only have one graphic card? And make sure your graphic card is on latest version, open Geforce experience and check for updates.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP
    CPU
    Intel Core i7
    Graphics Card(s)
    Nvidia Geforce GTX 680
    Sound Card
    idfk
    Screen Resolution
    15' 1080p display
    Internet Speed
    70Mbps
    Browser
    Google Chrome Canary
    Antivirus
    AVAST Premiere 2015
Back
Top