Windows 8 and 8.1 Forums


HP Recovery partition problem

  1. #1


    Posts : 8
    Windows 8

    HP Recovery partition problem


    Hello.

    I have an HP laptop that needed to be upgraded to windows 10, having Windows 8 originally. The owner updated on his own, but the system halted every time with a BSOD making reference to an AMD driver file.

    I installed Windows 10 almost clean, meaning, wiped out all the partitions except the HP OEM Recovery just in case.

    Turns out, the problem with windows 10 is the driver for the AMD board, and it does not seem to have a fix yet.

    Now my biggest problem, I cannot for the life of me boot from the OEM partition to restore Windows 8: I cannot set the partition to active from windows 10, and other 3rd party tools also don't give me that option. I've run out of ideas, there's no recovery disks from the owner and I am starting to feel the pressure. In all the time I've had installing operating systems I've never came across a situation like this where a simple driver makes impossible to install the system.

    Does anyone have any tool/recomendation to force booting from the OEM partition?

    Thanks in advance.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,690
    Windows 3.1 > Windows 10


    assign a drive letter to the recovery partition, you are looking for winre.wim and install.wim / install.swm(s)

    as there is usually two oem recovery partitions - the one you need is 10-20 GB in size
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    Windows 8


    Thanks.

    yes, the recovery partition is 20GB in size, almost filled (2GB free). I made a backup of it just in case.

    Then, what should I do with install.wim? What can I open it with?

    Thanks again!
      My System SpecsSystem Spec

  4. #4


    Posts : 2,690
    Windows 3.1 > Windows 10


    Depending on the other files within that partition - the install.wim is the factory OS Image..
    If needed it could be applied to the OS partition using DISM to restore the factory OS..

    In my sig below there is a link to a PE Bootable Rescue Disk...

    Create a bootable USB from that ISO -
    there is a program > WinNTSetup
    Point the program to setup your HDD and then to that install.wim
    the program will reinstall that OS
      My System SpecsSystem Spec

  5. #5


    Posts : 8
    Windows 8


    Thanks, will try now when Im at home.
      My System SpecsSystem Spec

  6. #6


    Posts : 8
    Windows 8


    Hello again.

    Well, I'll try to explain how I did it:

    I had the hard disk with the unallocated space and, at the end, the recovery partition, 20GB, with the files.

    I started your WinPE, WinNTSetup3, and proceeded like this:

    1) Location of windows installation files (install.wim) pointing to the recovery partition, Z:\preload\install.wim
    2) Select location of the boot drive, the app itself had Z (Recovery partition) with the 3 flags on green (MBR, BOOT part...)
    3) Select location of installation drive: As the rest of the disk itself was not partition, I created one from within WinPE as logical, gave it a letter, and selected it.
    4) Edition: Was greyed out with "Drive C" and the right field as "Mount installation drive as C:"


    Result:

    Started installing, almost at the end it gave "BFSVC Error: 0x1F A device attached to the system is not working", and when the laptop rebooted it said that there were no bootable devices.

    Im guessing I F'ed up probably in the boot drive (The recovery partition itself???) or maybe even in the selection of drive.

    Thanks for everything.

    PS: The sad thing is that I am at work again and have to wait to test it out, I barely made it in time to see the end of it.
      My System SpecsSystem Spec

  7. #7


    Posts : 8
    Windows 8


    Well, the good news is I tried with the correct option: Repartitioning wit 100MB EFI drive, the rest C:, and the HP recovery was installed.

    The bad and inexplicable news is, even with this factory recovery, my problem with Switchable Graphics persist and I get the BSOD once I restart. Up to that point, the two graphic adapters (AMD/Intel) present code 43.

    Now I'm desperate.

    Thanks.
      My System SpecsSystem Spec

  8. #8


    Posts : 2,690
    Windows 3.1 > Windows 10


    my problem with Switchable Graphics persist and I get the BSOD once I restart. Up to that point, the two graphic adapters (AMD/Intel) present code 43.
    Explain...

    Does the PC BSOD upon startup ???

    What does Device manager show for a Graphics adapter ?? Microsoft Basic Display ??

    Did you allow Windows Update to locate or download a new Video driver ??

    what is the code 43 driver message ??

    Also was all the HP programs and bloatware installed with that install.wim ???
    As sometimes there is also a custom.wim that will need to also be applied to C...

    As, I have not seen the files included within the recovery partition.. So not sure what has now been loaded via the factory install.wim
      My System SpecsSystem Spec

  9. #9


    Posts : 8
    Windows 8


    Well, the BSOD happened at the first reboot. Once the system started, it was OK but in the device manager both cards (HD Graphics/8670m) were with an exclamation, and in "details" both were code 43 (Disabled)

    The recovery was HP, as their license agreement showed up. Also, I didn't enable internet yet (Absolutely no connection) because I wanted to make sure it was working ok and I know windows update messes up those switchable cards.

    Now it's too late for me, but tomorrow I'll show you an screenshot of the files/folders tree. It's possible that the bloatware was not installed, the only thing coming close was the "offer" of HP for McAfee AV.

    Thanks.

    PS: The switchable graphics problem is what got me here and in the meantime I've tried every possible combination.
    PS2: Now I also updated BIOS (When realized the system was not ok) from F00 to F67a (That's a lot of revisions!) but still no BIOS option to change switchable graphics mode, and no difference when installing (On a clean 8.1) the graphic drivers.
      My System SpecsSystem Spec

  10. #10


    Posts : 2,690
    Windows 3.1 > Windows 10


    One Suggestion would be to > Disable the ON-Board Graphics via the BIOS
      My System SpecsSystem Spec

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