Windows 8 and 8.1 Forums


Limited DSL Wireless on Laptop only

  1. #1


    Posts : 1
    Windows 8.1

    Limited DSL Wireless on Laptop only


    OK i am having major problem and i am not getting any help. I am switching from Cable internet, to DSL internet. They just came to install the DSL yesterday. So right now i have both Cable and DSL running through my house. ok so when i try to connect to the DSL wireless on my HP15-1033fm Laptop, it keeps saying limited connection. When i told the tech this, they waited to see if i could connect with my cell phone, and when i was able to they left. Yes wireless works fine on my Cell phone, and tablet, and fire TV. when i plug he Ethernet cable in it works also. When i called there tech support they tried to tell me its my wireless card but its Not because i am still connecting to the cable wireless just fine. SO there tech told me i need to speak with HP. this is driving me crazy please help.

    P.S. I did attempt to reset the modem on the DSL Router, because it wont let me logon to router settings page. i think DSL changed the settings on that. According to online my default user name and pass is root / 12345. and that doesnt work. when i reset the router it did not help. the router is a NexusLink3112u.

    I also spent hours last night doing all updates last night, thats why im righting this post at 5:30am.

    well now, after doing:
    Reset the TCP/IP settings on your PC:
    1. Go to your start screen/menu and type CMD.
    2. Right click on the command prompt icon and chose Run as administrator.
    3. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter.
    4. Restart your PC and test.

    It may also help to reset the winsock catalogue:
    1. Go to your start screen/menu and type CMD.
    2. Right click on the command prompt icon and chose Run as administrator.
    3. In the window that opens type "netsh winsock reset" without quotes, and press enter.
    4. Restart your PC and test.

    Now i have no wireless connectivity, when i connect to the cable wireless it says connected but no internet access. and Ofc the DSL still says limited.
    Last edited by krunix; 06 May 2016 at 04:59.

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Limited DSL Wireless on Laptop only
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