Windows 8 and 8.1 Forums


White screen crash randomly?

  1. #1


    Posts : 3
    8.1 pro

    White screen crash randomly?


    Recently my computer (running 8.1 pro) has been "crashing" a fair bit. 4 times in the past 2 weeks.

    Details of the crash are as follows.
    the screen will go whatever color it chooses, whether it be grey, black, white, or even a light pink (like today)... the entire screen goes that color, the computer is no longer responsive at that point. Shortly after the screen goes whatever color it wants, the audio starts to go out, it makes a crackling sound then stops all together.

    Remedies I have tried that did NOT work:
    uninstalled graphics driver, shut down, turned on computer, reinstalled driver.
    tried unplugging, then plugging the monitor back into the HDMI port, the screen would then turn black (and not display any color at all)
    tried unplugging and plugging all USB devices back in while it was in this 'crash state'.

    I have scanned my computer inside and out multiple times with multiple anti virus and anti malware programs, none of which found a single thing.
    I recently cloned my internal hard drive to a new SSD I bought, however I doubt that is the cause.
    Also, I have not had a BSOD for close to 2 years now.
    And a last note, event viewer shows no software crashes or anything that would indicate a piece of software, or hardware is on the fritz.


    I made this thread because right now, I Just want to know what the hell is going on, that way I can at least budget for whatever piece of hardware might be going to computer heaven.

      My System SpecsSystem Spec

  2. #2


    Posts : 3
    Windows 8.1

    same exact problem


    Quote Originally Posted by AG2015 View Post
    Recently my computer (running 8.1 pro) has been "crashing" a fair bit. 4 times in the past 2 weeks.

    Details of the crash are as follows.
    the screen will go whatever color it chooses, whether it be grey, black, white, or even a light pink (like today)... the entire screen goes that color, the computer is no longer responsive at that point. Shortly after the screen goes whatever color it wants, the audio starts to go out, it makes a crackling sound then stops all together.

    Remedies I have tried that did NOT work:
    uninstalled graphics driver, shut down, turned on computer, reinstalled driver.
    tried unplugging, then plugging the monitor back into the HDMI port, the screen would then turn black (and not display any color at all)
    tried unplugging and plugging all USB devices back in while it was in this 'crash state'.

    I have scanned my computer inside and out multiple times with multiple anti virus and anti malware programs, none of which found a single thing.
    I recently cloned my internal hard drive to a new SSD I bought, however I doubt that is the cause.
    Also, I have not had a BSOD for close to 2 years now.
    And a last note, event viewer shows no software crashes or anything that would indicate a piece of software, or hardware is on the fritz.


    I made this thread because right now, I Just want to know what the hell is going on, that way I can at least budget for whatever piece of hardware might be going to computer heaven.
    now the only reason i even made an account is because this is the first time ive seen someone with the exact identical problem as mine. ive tried what he's tried and it keeps crashing, the audio following short after, NOTE when i am quick enough to notice the crash and hit the sleep button on my wireless keyboard the pc will go into sleep mode, and will turn back on and stop the crash when i turn it off out of sleep mode. id have to hit the sleep mode button very quickly though and ive only gotten it to stop crashing once. please do help. also i reformatted my computer to factory settings last week, the problem started about 4 days ago.
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8.1

    oops double post


    double post, can't figure out how to delete lol.
    Last edited by xobes; 06 May 2016 at 05:32. Reason: double post
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    Windows 8.1


    problem still occurring? bump.
      My System SpecsSystem Spec

White screen crash randomly?
Related Threads
Hi, im new in the forum. I made a new installation of Windows 8.1, and it freezes at random. I can not use the pc, the only option left to me is reboot :mad: I try this, but none of it worked: Windows Update Troubleshooter. sfc /scannow. DISM to Fix Component Store Corruption in Windows 8....
Solved white screen in General Support
several times every day the screen on my monitor starts to, I guess you would describe it as "to flutter", then goes white. not the whole screen, the toolbars and even the clock are still visible. I even tested the monitor on my xp computer and no problems at all. it's just the part of the screen,...
BSOD crash randomly occuring every few days in BSOD Crashes and Debugging
Hello - computer has been recently crashing every so often. I update most of my driver, which at first seemed to fix the issue, but the BSOD started again. It also seems to crash when I am using IE11 desktop over Chrome but have not confirmed this yet. Any assistance would be greatly appreciated....
My computer randomly crash when i sleep the computer. normally, it should sleep and the power light should be off in 30 seconds, but when it crash, it takes 5 minutes and finally the computer shutdown instead of sleeping. And the problem is... i can't have the screenshot of my bluescreen because...
I have never seen a screen like this in the 20 years I've had my own computer. I had Windows 8 on a secondary drive as a dual boot with Windows 7 temporarily as I migrated to Windows 8. I somehow messed up either the boot loader or somehow corrupted the Win8 install for which I'll skip the...
white screen when trying to upgrade in Installation & Setup
this is what i get when trying to upgrade from 7 to 8, the same thing happen when using Upgrade Assistant. Please help, What can I do?
White screen after setup in Installation & Setup
I installed 64bit consumer preview and then when it was preparing, I got a blank white screen with a cursor. I have to restart my computer and restore back to w7. Anyone else get this problem? Or did I just not wait long enough
Eight Forums Android App Eight Forums IOS App Follow us on Facebook