BSOD Unknown

dcalliances

New Member
Messages
8
Hi there

We had a machine running on 8.1 and it got BSOD and we are running MINIDUMP analyzer and found the following below.

It looks like DMW.exe (Windows Desktop Manager) is playing up? Is that right?

Could someone please pin point to the right direction on this?

Thanks


Code:
[COLOR=#000000]Debugging Details:[/COLOR]------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

EXCEPTION_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION}  Integer division by zero.

FAULTING_IP: 
dxgmms1!VidSchiProcessDpcVSyncCookie+9725
fffff800`a1a8eb05 49f7f0          div     rax,r8

EXCEPTION_PARAMETER1:  0000000000000001

EXCEPTION_PARAMETER2:  ffffe0018431fbc0

ERROR_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION}  Integer division by zero.

BUGCHECK_STR:  0x1e_c0000094

DEFAULT_BUCKET_ID:  CODE_CORRUPTION

PROCESS_NAME:  dwm.exe

CURRENT_IRQL:  2

EXCEPTION_RECORD:  ffffe0018371ebc0 -- (.exr 0xffffe0018371ebc0)
Cannot read Exception record @ ffffe0018371ebc0

TRAP_FRAME:  00000000c0000120 -- (.trap 0xc0000120)
Unable to read trap frame at ffffffff`c0000120

LAST_CONTROL_TRANSFER:  from fffff8021f05f69e to fffff8021efd23a0

CONTEXT:  8b48d68b48ffff69 -- (.cxr 0x8b48d68b48ffff69)
Unable to read context, Win32 error 0n30

STACK_TEXT:  
fffff802`20c2c8a8 fffff802`1f05f69e : 00000000`0000001e ffffffff`c0000094 fffff800`a1a8eb05 00000000`00000001 : nt!KeBugCheckEx
fffff802`20c2c8b0 fffff802`1efd98ed : fffff802`20c2d020 00000000`00000000 fffff802`20c2d818 fffff802`20c2ca20 : nt!KiFatalExceptionHandler+0x22
fffff802`20c2c8f0 fffff802`1eef974d : 00000000`00000001 fffff802`1ee84000 fffff802`20c2d801 fffff800`00000000 : nt!RtlpExecuteHandlerForException+0xd
fffff802`20c2c920 fffff802`1eefdb0e : fffff802`20c2d818 fffff802`20c2d520 fffff802`20c2d818 ffffe001`8431f000 : nt!RtlDispatchException+0x1a5
fffff802`20c2cff0 fffff802`1efddfc2 : ffffe001`8371ebc0 ffffe001`833b01f0 00000000`c0000120 00000000`00000000 : nt!KiDispatchException+0x646
fffff802`20c2d6e0 fffff802`1efdb3e8 : 00000000`00000002 00000000`00000000 00000000`0000000d 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff802`20c2d8c0 fffff800`a1a8eb05 : 00000000`00000001 ffffe001`8db9b000 ffffe001`0000000d fffff802`00000000 : nt!KiDivideErrorFault+0xe8
fffff802`20c2da50 fffff800`a1a8667d : fffff802`20c2dcd0 00000000`00000000 ffffe001`8db9b000 ffffe001`84325d60 : dxgmms1!VidSchiProcessDpcVSyncCookie+0x9725
fffff802`20c2dc30 fffff800`a18f683a : ffffe001`82b5a1f0 00000000`00000001 00000000`00000003 ffffe001`7ea07000 : dxgmms1!VidSchDdiNotifyDpc+0x13d
fffff802`20c2dc80 fffff800`a17734c7 : ffffe001`8430b5a0 00000000`0023ae23 fffff802`20c2de70 00000000`00000000 : dxgkrnl!DxgNotifyDpcCB+0x5a
fffff802`20c2dcb0 ffffe001`8430b5a0 : 00000000`0023ae23 fffff802`20c2de70 00000000`00000000 00000000`00000003 : dlkmd+0x294c7
fffff802`20c2dcb8 00000000`0023ae23 : fffff802`20c2de70 00000000`00000000 00000000`00000003 00000000`00d20003 : 0xffffe001`8430b5a0
fffff802`20c2dcc0 fffff802`20c2de70 : 00000000`00000000 00000000`00000003 00000000`00d20003 00000000`16200000 : 0x23ae23
fffff802`20c2dcc8 00000000`00000000 : 00000000`00000003 00000000`00d20003 00000000`16200000 00000000`00000000 : 0xfffff802`20c2de70


MODULE_NAME: memory_corruption

IMAGE_NAME:  memory_corruption

FOLLOWUP_NAME:  memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MEMORY_CORRUPTOR:  STRIDE

STACK_COMMAND:  .cxr 0x8b48d68b48ffff69 ; kb

FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE

BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE
 [COLOR=#000000]Followup: memory_corruption[/COLOR]
 

My Computer

System One

  • OS
    Windows 8.1

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
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