Windows 8 and 8.1 Forums


keys aren't working correctly(Using on screen keyboard)

  1. #1


    Posts : 7
    Windows HP

    keys aren't working correctly(Using on screen keyboard)


    b, n, caps lock, delete, 7 on the numpad side of my laptop, f1, f8, f12 have all suddenly stopped working.

    I do not know why these keys in particular.

      My System SpecsSystem Spec

  2. #2


    Newport, South Wales, UK
    Posts : 573
    Windows 10 Pro x64 x2 Windows 10 Enterprise x64, Ubuntu


    Sounds like it could be a mechanical fault Keyboards work as a matrix of switches and if there is a problem with the interconnections it can sometimes cause apparently random failures such as yours. If you were getting the wrong characters I would suspect a software issue, (which of cause it still may be),

    My best advice is to see if you can find a local Tech that gives free estimates for repairs and let them diagnose it for you, if you were dealing with a desktop it would be a simple swap out of the keyboard but laptops are not that easy to either get at the keyboard to check/change or to pick up a keyboard for testing.
      My System SpecsSystem Spec

keys aren't working correctly(Using on screen keyboard)
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